Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Procurement & Sourcing

Job Description:

The Senior Vendor Manager manages Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards. Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

Depth & Scope:

Recognized as expert within the company and requires significant in-depth and/or breadth of expertise in their in a complex field and knowledge of broader related areasSenior specialist providing advisory services to executives, business segment leaders and governs the requirements for own workIntegrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertiseAnticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvementsServes as a source of expert advice to senior management in field of specialtyAdvises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialtiesSolves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own fieldRequires innovative thinking to develop new solutionsEngages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational contextProvides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or programIdentifies and leads problem resolution for project/ program complex requirements related issues at all levels

Education & Experience:

Undergraduate degree10+ years of related experienceAdvanced knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements Knowledge of current and emerging competitor and market trends Knowledge of Risk Management environment, standards and regulations Knowledge of budgetary management principles/practices/procedures Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures Skill in supporting the development and execution of change strategies and/or processes Ability to negotiate, persuade, influence, collaborate and effectively communicate to build relationships Ability to contribute to strategic direction of the function and provide advice to senior leadershipAbility to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services Ability to manage competing priorities, strategically aligning efforts and activities to meet Bank goals & objectives Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives Ability to exercise sound judgement in making decisions Ability to research, collect, organize and analyze information and prioritize work while meeting multiple deadlines Skill in using analytical software tools, data analysis methods and reporting techniques Skill in using computer applications including MS OfficeAbility to work successfully as a member of a team and independently Ability to handle confidential information with discretionAbility to pivot and multitask on multiple initiatives preferredSourcing experience preferredProcurement experience preferredProject management experience preferred3rd party risk understanding preferredLegal background (contracts, vendor relations, suppliers, laws and regulations) preferred

Customer Accountabilities:

Leads and owns the management of more strategic, critical and/or complex Third Party Business Arrangements through all stages of the TPML, in alignment with relevant Third Party frameworks, policies and standardsActs as a go-to person for the Strategic Sourcing Group (SSG) and business segment / corporate function inquiries relating to the Third Parties and Business Arrangements managedMay act as a Lead Vendor Manager, consolidating an enterprise view of the relationship with a Third Party in support of the Accountable ExecutiveAccountable for the satisfaction of requirements under the TPRM Policies, Enterprise Procurement Policy and Vendor Management PolicyMaintains strong relationships with Third Parties and internal stakeholdersEnsures integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and EthicsProactively works with the business segment or corporate function to understand strategic goals, priorities and pipeline with respect to Third Parties, and provide advice/support on strategy 

Shareholder Accountabilities:

Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriateManages Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standardsMonitors, analyzes and reports a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments Identifies issues and monitors trends with a Third Party in a responsive manner, to reduce risk in alignment with TPRM Policies and related StandardsDocuments Third Party risk issues, as per the TPRM Issues Management process and standards, escalates issues as appropriate, and partners with Third Party to develop a remediation plan to drive resolution Participates in cross-functional initiatives as a subject matter expert helping to identify risk / provide guidance for complex situationsConducts internal and external research projects; supports the development/ delivery of presentations / communications to management or broader audienceConducts meaningful analysis at the functional level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs or practicesMonitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities existsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interestProvides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unitKeeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practicesLeads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationshipsContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.