Job Description

WHAT IS THE OPPORTUNITY?

The candidate for this Business System Analyst role will join the Global Middle Office (GBOI) team under the BCS Technology group of RBC Capital Markets.

This role is primarily responsible for gathering, analyzing, and organizing project business requirements, translating business requirements into comprehensive system functional specification documents, and ensuring the accuracy and completeness of implemented functionalities align with original requirement documents.

The role also includes verifying application post-development functionalities through rigorous analysis, testing, and demonstration

WHAT WILL YOU DO?

Understands GBOI product requirements, business flows, system architecture design, upstream/downstream dependencies, and regulatory policies; determines project requirements by studying business functions, evaluating business processes, and anticipating future requirements.

Gathers information by collaborating with relevant stakeholders including middle office users, front office teams, compliance, and technical teams; performs comprehensive requirement analysis and evaluates output requirements and formats.

Defines project scope by identifying project milestones, phases, and key deliverables; works with the Tech Lead to design new functionalities by analyzing requirements, constructing workflow matrices and diagrams, and assessing system capabilities.

Develops Project Requirement and Functional Specification documents for new business projects; creates Jira stories for new projects and maintains Jira requirements for BAU enhancement initiatives.

Identifies and develops use cases and business flow diagrams to clarify requirements for technical team members; verifies application functionality post-development to ensure accuracy and completeness align with original requirement documents.

Collaborates with the QA team to prepare test scenarios, test data, review QA test plans and test cases.

Supports the Delivery Manager in maintaining Sprint Releases and managing Scrum meetings; monitors project progress by tracking activities, resolving problems, publishing progress reports, and recommending corrective actions; recommends process improvements by identifying issues and documenting enhanced procedures.

Maintains system protocols by writing and updating documentation and procedures; provides user support through written documentation, help desk assistance, and user training.

WHAT DO YOU NEED TO SUCCEED?

Must Have

Degree in business, computer science or related field

A minimum of 5 years of working experience as BA/BSA

Ability to work in a collaborative environment

Skill Required:

Strong written and oral communication skills

Data analytical skill

Hands-on database querying skills

Reporting skills

Problem solving skills

Tools: Confluence Page & Jira, SharePoint, MS Office (Word, Excel, PowerPoint), MS SQL

Nice to Have

Previous Capital Markets working experience ideally trading or post-trade middle office system

Corresponding academic courses: Business Communication; Management Information Systems, Business Statistics; problem solving skills; Management & Organizational Behavior

Experience evaluating AI/ML use cases for requirement analysis, such as using AI-assisted documentation tools or process automation opportunities.

Knowledge of prompt engineering and AI tool usage for enhancing documentation, analysis, and stakeholder communication.

General understanding of FIX protocol; HP ALM

Past software development experience

WHAT'S IN FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

#LI-POST

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Deliverables Management, Functional Specifications, Group Problem Solving, Interpersonal Relationship Management, Project Milestones, Project Requirements, Requirement Documents, Requirements Analysis, Specification Documents

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-06

Application Deadline:

2026-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.