**Position:** Senior Business Operations Manager **Job Description:** Manages team, resources and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs. • Develops and implements service and team strategy plans and goals in collaboration with other teams/customers. • Talent development, coaching & training of team • Review business performance metrics, provides governance and resolution support • Implement and drive documentation and reporting of key metrics and results Job Complexity ● Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s) ● Is accountable for the performance and results of a team within own discipline or function ● Adapts departmental plans and priorities to address resource and operational challenges ● Decisions are guided by policies, procedures and business plan; receives guidance from senior manager ● Provides technical guidance to employees, colleagues and/or customers ● Accountable for the budget, performance and results of a medium-sized team or multiple small teams ● Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions ● Addresses issues with impact beyond own team based on knowledge of related disciplines Experience / Education Typically requires a minimum of 10 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience. **Location:** IL-Kfar Saba, Israel (Atir Yeda Street) **Time Type:** Full time **Job Category:** Business Support Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.