Work Location:

Marlton, New Jersey, United States of America

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Sales & Customer Distribution Support

Job Description:

The Senior Manager Business Program oversees a multi-faceted function of professionals and provides strategic guidance in operationalizing the business specific related programs that meet the organization's mandate. The Senior Manager Business Program manages a program for particular specialized functional area in the achievement of the business sales /service strategy, with specific focus on developing and executing strategies and tactics around Client Communications and Experience, Colleague Enablement, Creative Marketing and Sales Efficiency.

Depth & Scope:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredOversees and leads a highly complex, and diverse function for an area of significant risk, complexity or scopeStrategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areasFacilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)Sets operational team direction and collaborate with others to execute on common goalsFocus on longer-range planning for functional area

Education & Experience:

Undergraduate degree and/or10+ years relevant experienceAdvanced knowledge of multiple disciplines, strategy development, consulting principles, lines of businesses supported, banking industry, and product/customer marketsKnowledge of current and emerging competitor and market trendsKnowledge of risk management environment, standards and regulationsAbility to contribute to strategic direction of the function and provide advice to senior leadershipAbility to forecast initiatives and demand in order to develop annual strategic planSkilled in managing budgets, P&L and resource allocationAdvanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiativesSkilled in talent development and performance managementAbility to exercise sound judgement in making decisionsAbility to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skillsAbility to communicate effectively in both oral and written formAbility to work collaboratively and build relationships across teams and functionsSkilled in using analytical software tools, data analysis methods and reporting techniquesAbility to analyze, organize and prioritize work while meeting multiple deadlinesAbility to work successfully as a member of a team and independentlyAbility to handle confidential information with discretion

Customer Accountabilities:

Oversees a team of professionals providing program and control related services and advice to partnersOversees the execution of annual specialized business processes and ongoing evaluation of organizational programs, methods and processes to ensure that design aligns with the purpose, values and strategies of the business / function /organizationActs as a key reference point and subject matter expert for programs and processes relating to area of expertiseProvides business subject matter expertise on various organizing committees in the development and delivery of programs, as appropriateLiaises with other subject matter experts, internally and externally, to understand and interpret applicable legislation / regulations relating to program administrationEnsures business and partners are provided with high quality advice and supportOversees all program administration activities, ensuring co-ordination of changes, monitoring the effectiveness, timeliness and accuracy of program deliveryCoordinates department compliance with overall division guidelines as well as regulatory agenciesIdentifies key metrics and criteria for success and ensure appropriate reporting  mechanisms are established and implementedProvides operational leadership for the effective management of organization-wide programming, developing and implementing best-in- class solutions that are scalable in support of organization and business partner goalsResponsible to ensure effective communication to employees and leaders on operational policies, programs, processes and standards as well as improving work processes and finding efficiencies through new initiativesParticipates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interestSupports the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unitContributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.