Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! **Role Summary** The Senior Business Analyst serves as a key liaison between business stakeholders and IT, driving the analysis, design, and delivery of technology solutions that support Flowserve’s global operations. This role is responsible for leading complex requirement-gathering efforts, translating business needs into actionable technical specifications, and ensuring solutions deliver measurable business value. The position requires strong analytical skills, stakeholder management experience, and **excellent spoken and written English** to collaborate effectively with global teams across regions and functions. **Your role:** Business & Technical Analysis + Lead the elicitation, documentation, and validation of complex business and technical requirements across IT initiatives. + Analyze current-state processes, identify gaps, and define future-state solutions aligned with business objectives. + Translate business needs into functional and non-functional requirements, user stories, and process flows. Stakeholder Engagement + Act as a trusted advisor to business leaders, IT teams, and external vendors. + Facilitate workshops, working sessions, and stakeholder reviews to drive alignment and decision-making. + Communicate effectively with global stakeholders across multiple time zones and regions. Solution Delivery & Support + Partner with IT development, infrastructure, and service teams to ensure solutions are designed and implemented as intended. + Support user acceptance testing (UAT) by defining test scenarios, validating outcomes, and coordinating feedback. + Assist with deployment planning, change management, and post-implementation support. Data & Reporting + Develop and maintain dashboards and reports using tools such as **Power BI** to provide actionable insights. + Perform data validation, analysis, and interpretation using Excel, Power Query, SQL, or similar tools. Process Improvement & Governance + Identify opportunities to improve IT and business processes through automation, standardization, or optimization. + Ensure alignment with Flowserve governance, compliance, and IT standards. + Contribute to documentation standards, knowledge repositories, and best practices. **Your profile:** + Bachelor’s degree in Information Systems, Business, Computer Science, or a related field. + 5+ years of experience in a Business Analyst or Senior Analyst role within IT or enterprise environments. + Strong experience gathering and documenting complex business and technical requirements. + Advanced proficiency with **Power BI** and Microsoft Excel (pivot tables, advanced formulas, data analysis). + Experience working with ITSM and enterprise platforms (e.g., **Freshservice** , ServiceNow, ERP systems). + **Fluent English (spoken and written) required** to support global stakeholders and leadership. + Strong communication, facilitation, and presentation skills. Preferred Qualifications + Experience supporting global or regional IT organizations. + Working knowledge of SQL, Power Query, or similar data analysis tools. + Familiarity with Agile, Scrum, or SDLC methodologies. + Experience with ERP systems (e.g., SAP, Oracle) or large-scale enterprise applications. + ITIL, CBAP, PMP, or similar certifications. + Spanish fluency required; additional European languages a plus. We offer variety of benefits alongside with competitive salary. Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. **Req ID** : R-17462 **Job Family Group** : Information Technology **Job Family** : IT Business Analysis EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.