At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **_Key Responsibilities_** + _Collaborate with product managers, developers, and stakeholders to gather and document business requirements._ + _Analyze regulatory mandates (e.g., CMS, HIPAA) and translate them into actionable system requirements._ + _Lead customer journey mapping and identify opportunities for digital experience enhancements._ + _Develop and maintain high-level feature stories, epics, and detailed user stories in agile tools (e.g., JIRA, Rally)._ + _Facilitate refinement and grooming sessions to ensure alignment across cross-functional teams._ + _Use AI tools to accelerate documentation, analysis, and decision-making processes._ + _Create process flows, data mappings, and compliance documentation to support solution design._ + _Monitor project progress and support iterative delivery through agile ceremonies._ + _Contribute to risk identification and mitigation strategies during solution development._ + _Support integration of APIs (e.g., FHIR, REST) and digital communication platforms._ **_Required Skills & Qualifications_** + _5–10 years of experience as a Business Analyst in healthcare, insurance, or enterprise technology._ + _Strong understanding of compliance frameworks and digital transformation strategies._ + _Experience with agile methodologies and tools (e.g., JIRA, Rally, MIRO)._ + _Proficiency in using AI tools for documentation, analysis, and collaboration._ + _Excellent communication and stakeholder engagement skills._ + _Ability to translate complex business needs into clear technical requirements._ + _Familiarity with customer journey mapping and UX optimization._ + _Experience with API integration and data flow modeling._ **_Preferred Qualifications_** + _Experience with FHIR-based APIs and CMS interoperability mandates._ + _Exposure to Generative AI applications in business workflows._ + _Knowledge of tools like Power BI, Confluence, and Visio._ + _Agile certification (e.g., PMI-ACP, SAFe, Scrum Master)._ + _Bachelor’s degree in Business, Information Systems, or related field._ **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/22/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.