Norfolk, VA, US
31 days ago
Senior Business Analyst, Clinical Operations and Insights
OverviewOverview

This role supports the DSNP clinical line of business by delivering reporting, analytics, and quality initiative support to improve clinical outcomes, operational efficiency, Model of Care performance, and STARS reporting requirements. The position provides advanced analytical insight, identifies data gaps, builds dashboards and reports, and partners closely with stakeholders across DSNP and Cardinal operations.

This role functions as a bridge between clinical operations and IT, translating business and clinical needs into effective reporting and analytics solutions. The analyst will support pending report enhancements, DSNP–Cardinal reporting alignment, and large-scale program initiatives such as Circle of Care. Success in this role requires strong communication, stakeholder management, and the ability to work independently while supporting high-level operational analytics and decision-making.

Education

Bachelor’s Degree (Required)

Master’s Degree (Preferred)

Certification/Licensure

No specific certification or licensure requirements

(Epic Build experience required — see Experience section)

Experience

Minimum 3 years’ experience in healthcare — Required

Experience in project management and analytics — Required

Experience supporting DSNP, case management, or clinical program operations preferred

Experience working with reporting tools and dashboards; SQL exposure preferred

Demonstrated ability to translate operational needs into analytics/reporting solutions

Strong communication and stakeholder management experience across business and IT teams

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