**DESCRIPTION** This is a Hybrid role that can sit out of any Acosta office. The team is based out of Seattle, WA, Scottsdale, AZ and Minneapolis, MN. Acosta Group Connected Commerce is a full-service marketing and account management e-commerce agency for brands, manufacturers, and sellers on Amazon. We offer end-to-end managed services to build and grow successful businesses on Amazon. This includes content and SEO, supply chain, accounting, marketing, and merchandising support. Acosta Group Connected Commerce is seeking a motivated, driven individual who would manage a portfolio of dynamic brands and products. The ideal candidate is highly organized, a self-starter, collaborative, and demonstrates a strong sense of ownership with the ability to prioritize. **RESPONSIBILITIES** **Primary Responsibilities** + Provide leadership and mentorship to team + Manage higher volume accounts with higher visibility/C suite + Attend top-to-top meetings + Manages VM or SAM relationship + Annual Accrual negotiation + Manage Brand Manager(s) + Drive and own company initiatives + Manages the implementation and development of marketing plans to fulfill the e-commerce vision and strategy for achieving corporate sales and conversion goals. + Develops relationships with larger and more complex clients to increase revenue. + Drives retention and growth among customers by understanding their business needs and helping them succeed. + Maintains a cadence of communicating with customers to ensure client satisfaction. + Advises internal teams on product and service improvements/suggestions based on client feedback. + Coordinates digital marketing efforts geared to grow business, increase customer engagement, promote products, and optimize the online experience. + Utilizes messaging, best sellers, promotions, discounts, user reviews, and email campaigns to attract and retain customers. + Deploys SEO tools and methods to ensure the e-commerce website is optimized for searching and performance responsiveness, as well as delivering visual appeal and compelling content. + Tracks and measures program effectiveness to drive improvement or develop new offerings. + Manages and directs an e-commerce sales force to achieve sales and profit goals. + Designs and recommends online sales programs and sets short and long-term online sales strategies. + Analyzes opportunities for innovation and expansion of customer engagement and revenue. + Assists with the development of business cases and marketing plans. + Coordinates with stakeholders across the organization to optimize digital channels. + Develops strategy and manages the execution of online/site merchandising to achieve online marketing and sales goals. + Ensures that merchandise plans support key strategic initiatives, launches, top sellers, seasonal campaigns, and trends. + Participates in implementing technical projects for improvements to customer experience, new e-commerce features, and offerings. + Implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. **QUALIFICATIONS** Minimum Education and Work Experience: + Bachelor’s Degree in Business, Economics, Finance, or related field + 7 years of experience in e-commerce sales/broker agency, marketing, or merchant role. + 6 years of Amazon Platform Experience. + 3 years experience with overall leadership and management of brand/marketing growth. + Proven leadership experience in conflict resolution/driving alignment to strategic brand vision. + Experience in managing creative process and fostering productive relationships with agencies and create teams. + Experience owning and tracking P&L and budget items with emphasis on ROI. + Strategic and Enterprise level client experience and oversight. Knowledge, Skills, and Abilities: + Expertise in Amazon e-commerce, including Seller/Vendor Central, analytics tools, Sponsored Ads, DSP and full Amazon ecosystem management. + Proficient in Microsoft Office, Excel – pivot tables, Indexing, presentation level charts. + Understanding of e-commerce channels and online marketplaces. + Deep understanding in e-commerce tools and analytics platforms. + Advanced Skills in Excel (Formulas, pivot tables, V-look up, creation of presentation level charts) + Strategic and Enterprise level client experience and oversight. Physical Requirements: + Seeing + Color Perception + Ability to Travel + Listening **ABOUT US** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Marketing **Position Type:** Full time **Business Unit:** Corporate **Salary Range:** $102,000.00 - $158,000.00 **Company:** Acosta Employee Holdco LLC **Req ID:** 19857