Do you love improving the lives of millions of customers and by building innovative products? Are you excited about creating a fintech platform that fuels the next wave of growth in payments? Join the Proprietary Wallets team, where talented product leaders are revolutionizing payment experiences and promoting the expansion of digital payments.

The Proprietary Wallets organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming the buying and selling experiences for millions of our customer and nurturing the growth of digital payments.

As a Program Manager in Connected Commerce on the Proprietary Wallets team, you will help build the next generation of payment platforms that become the foundation of Chase digital payments and commerce experiences. We’re looking for someone who is customer obsessed, has strong experience leading 0-1 development efforts in large companies, and a strong inclination for innovative thinking. We are looking for a program manager who will drive the successful completion of product features, proactively identify and manage risks and dependencies, and clearly articulate our progress to leadership and stakeholders. 

Job Responsibilities

Maintains deep knowledge of product strategy to facilitate organization and prioritization of product backlogCreates and manages walk back plans with product owners for key initiatives, including discovery, development, testing, and release planning to deliver against committed timelinesCollaborates with Product, Engineering, Design to identify impacts, manage risks, and track dependenciesLeverage storytelling and delivery insights to communicate results, upcoming focus areas and key risks in a compelling manner aligned with business objectivesPartners with Agility Leads to drive adoption of agile best practices and ensure product owner accountability for clean, accurate data in systems of record (e.g. JIRA, Align)Manages operating model, key ceremonies (e.g., intake), and engagement across Quad+ partnersFacilitate Legal, Risk, Compliance and Controls forum, approval processes, monthly reporting, and decisions needed

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management, program management, or a relevant domain areaAbility to navigate highly matrixed organization and escalate where issues when neededStructured and strategic thinker with excellent written communication and presentation (PowerPoint) skillsAbility to influence cross-functional stakeholders with diverse points of view and build coalitionStrong understanding of product development lifecycle using Agile / ScrumExperience working in Jira and ConfluenceBachelor’s degree in a relevant field of study

Preferred qualifications, capabilities, and skills

Experience in digital payments including mobile wallets and online checkoutExperience using Jira Align