Position Purpose:
As a Senior Analyst in Labor Engineering, you will significantly influence in-store operations and drive large-scale, visible improvements to both associate and customer experiences while optimizing billions of dollars in payroll expenses.
Your primary objective is to design, build, and maintain labor models for our store departments. How do we determine the optimal staffing levels for cashiers by time of day to expedite customer checkouts? How can we engineer models for delivery of an online order with customers shopping in-store? How can we seamlessly integrate the impact of emerging technologies like computer vision? How do we engineer models to support specialized areas such as Pro and Kitchen Design? These are just a few of the questions you’ll tackle through a combination of in-person studies and data analysis.
This position offers meaningful collaboration with a diverse array of business partners and coupled with the expansive scale of The Home Depot Enterprise, it presents abundant career mobility opportunities, allowing you to chart your professional path in multiple directions within Fortune’s #1 ranked Specialty Retailer
Key Responsibilities:
Lead Project Teams of Analysts and other associatesPerform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilizationProduce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsorsBuild skills and knowledge including self-development, team knowledge and customer (internal) knowledge.Deliver presentations to teams and executive leaders and sponsors.
Direct Manager/Direct Reports:
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.Must be legally permitted to work in the United States.
Preferred Qualifications:
1-3 years of experienceEngineering/Economics or similar preferredStrong data savviness / Being comfortable with in depth data analysis and manipulation.Microsoft Excel knowledge (Pivot Tables, V Lookup, etc.)Intermediate to expert experience in SQL
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Experience leading high performing teamsConsulting management and/or project management.Strong quantitative skills such as statistics and data analysisProblem solvingStrong Operations, Retail and/or field knowledge