Our client, a respected and growing commercial insurance brokerage, is seeking a Senior Account Administrator to support their Broking Services & Account Administration team. This role works closely with Account Executives and the broking team to support the placement, renewal, and servicing of commercial insurance accounts in a fast-paced, high-volume environment. If you're looking to develop your technical insurance skills and advance your career within commercial lines, this is a great opportunity.

Benefits & Perks
Opportunity to work with complex commercial accounts and specialty marketsClear progression path, including support for Level 2 licensingProfessional development and access to industry designations (CAIB, CIP, CRM)Collaborative team environment with mentorship and growth opportunitiesCompetitive compensation package ($60,000 - $75,000, commensurate with experience)Responsibilities
Assist with preparing submissions and marketing commercial accountsSupport renewal and quoting processes; bind coverage with underwritersPrepare proposals, certificates, endorsements, invoices, and financing agreementsFollow up with clients and insurers on outstanding informationMaintain accurate client files, expiry lists, and documentationReview policies against binders/quotes for accuracySupport claims reporting and client communicationWork with accounting on receivables and reconciliation issuesHandle SOVs, equipment schedules, and policy documentationProvide backup support to team members during absencesDeliver strong internal and external customer service and communicationQualifications
Minimum 12 months of insurance experienceLevel 1 General Insurance license (or equivalent with ability to obtain BC license)Commitment to obtaining Level 2 within 6–12 monthsExperience with commercial insurance (CGL, property, equipment breakdown)Strong understanding of certificates of insurance, SOVs, invoicing, and policy checkingFamiliarity with MGAs, Lloyd’s, and specialty markets is considered an assetEPIC broker management system experience is an assetExcellent communication, organization, and time-management skillsHigh attention to detail and ability to manage multiple prioritiesStrong teamwork mindset with a proactive and professional approach


At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.