Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Security Supervisor

Dellshire Resort | Opening Spring 2026
Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Security Supervisor is responsible for overseeing daily security operations to ensure a safe and secure environment for all guests, team members, and assets of the Dellshire Resort. This position supports the Director of Security in supervising Security Officers, enforcing resort policies, monitoring incidents, and coordinating emergency response efforts while upholding the resort’s high standards of guest service and professionalism.

Why You’ll Love Dellshire

Be part of a resort that blends luxury and adventure into a storybook setting.Work with a team that values creativity, collaboration, and connection.Experience professional growth in a dynamic, pre-opening environment with room to make your mark.Competitive payComprehensive health, dental, and vision coveragePaid time off and holidays401(k) with employer matchAssociate recognition programsExclusive discounts and family perksFree employee meal daily

What You’ll Do

Supervise and direct the daily activities of the Security team, including scheduling, patrol assignments, and incident response.Monitor resort property through patrols, CCTV systems, and key control to deter theft, vandalism, and unsafe behavior.Respond promptly to emergencies including medical, fire, and security incidents; coordinate with local law enforcement and emergency services as needed.Conduct investigations, prepare detailed incident reports, and maintain accurate documentation of all security-related activities.Assist in training, coaching, and developing Security Officers to ensure consistent performance and compliance with resort policies and procedures.Support enforcement of resort policies, ensuring respectful and effective handling of guest and team member issues.Conduct regular inspections of entrances, exits, and restricted areas to ensure proper access control and safety compliance.Serve as a first responder for alarms, disturbances, or accidents, maintaining composure and professionalism in all situations.Collaborate with other departments to ensure guest satisfaction and property protection goals are met.Participate in safety audits, fire drills, and emergency preparedness programs.

What are we looking for?

Who You Are

High school diploma or equivalent required; college coursework in criminal justice, security management, or related field preferred.Minimum 2 years of experience in security or law enforcement, with at least 1 year in a supervisory role preferred.Valid driver’s license and clean driving record.CPR, First Aid, and AED certification required (or ability to obtain within 30 days of hire).Strong leadership, decision-making, and interpersonal communication skills.Ability to manage high-stress situations with calm and professionalism.Proficient in report writing, incident documentation, and basic computer systems (Word, Excel, and security software).

Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every protector tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$18.00

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$20.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.