Security Patrol Lead
Pathfinder Village
### Job Duties
Pathfinder Village is seeking a Security Patrol Lead to join our team. This position is responsible for overseeing the safety, security, and order of Pathfinder Village, including leading patrol operations, coordinating the security team, responding to incidents, and ensuring that guests, staff, and property are always protected. The Patrol Lead acts as the primary on-site security authority and liaison with management and emergency services.
Key Responsibilities
• Leadership & Team Coordination
o Supervise, train, schedule, and support security patrol staff.
o Provide guidance and direction to the team during routine operations and emergency situations.
o Conduct briefings and debriefings to communicate updates, safety concerns, and daily priorities.
o Ensure all patrol officers properly document rounds, incidents, and observations.
• Patrol & Surveillance
o Conduct scheduled and unscheduled patrols of Pathfinder Village’s common grounds, facilities, and perimeter areas.
o Monitor activity for suspicious behavior, safety hazards, unauthorized vehicles, and policy violations.
• Guest Interaction & Customer Service
o Serve as a visible, approachable presence for park guests.
o Assist guests with questions related to park policies, safety, and general information.
o Resolve guest conflicts or complaints involving rules or security matters, escalating as needed.
• Safety & Incident Response
o Respond quickly and appropriately to emergencies, medical situations, disturbances, and alarms.
o Coordinate with local law enforcement, fire, EMS, and Park Management during incidents.
o Maintain accurate incident reports, logs, and documentation.
• Policy Enforcement
o Ensure compliance with park rules, quiet hours, registration/parking requirements, and safety policies.
o Address violations calmly and professionally, escalating when needed.
• Property Protection
o Inspect park property, facilities, and equipment for damage, hazards, or maintenance issues.
o Secure buildings, gates, and restricted areas.
o Report risk factors or vulnerabilities promptly.
Required Skills & Qualifications
• Security Experience: 1+ year public safety, law enforcement, or military (preferred); familiarity with incident reporting, tracking, and security protocols.
• Communication: Strong communication and leadership skills, including the ability to remain calm and assertive in high-pressure situations and maintain and professional, respectful demeanor.
• Basic First Aid/Medical Certification (or willingness to obtain)
• Work Environment: This role requires the ability to patrol on foot and by vehicle (golf cart, truck, or security vehicle) outdoor year round with potential exposure to weather, and may involve extended walking, driving, and standing.
• Availability: This is a full-time, on-site position, requiring the ability to work flexible hours, including evenings, weekends, and holidays during our peak season between April and October.
### Minimum Education Required
HS or GED
### Minimum Experience Required
1
### Shift
Rotating
### Number of Openings
1
### Public Transportation Accessible
No
### Veterans Encouraged to Apply
Yes
### Physical Required
No
### Drug Test Required
No
### Compensation
$23.00 - $27.00 / Hourly
### Postal Code
55037
### Place of Work
On-site
### Requisition ID
SECLEAD
### Job Type
Full Time
### Job Benefits
PTO, Health Insurance, Life Insurance, Retirement
### Application Link
https://www.pathfindervillage.net/info.php?pnum=965cfd54e0afeb
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