Security Operations Center Supervisor
Burlington
**Position Overview**
Bring your experience to our growing Fortune 500 retail company and certified Great Place to Work! Burlington Stores is a nationally recognized retailer of high quality, branded merchandise at everyday low prices, with over 1000 stores in 45 states and Puerto Rico, and we are in search of a Security Operations Center Supervisor to be part of our Asset Protection team in the Burlington Response and Investigation Center (BRIC)! This is Burlington’s version of a Security Operations Center (SOC). The BRIC is a premier security operations center with a flexible business model to help support the business through incident response and communication, weather and threat monitoring, as well as store & investigation support.
**A Day In The Life**
+ The BRIC Supervisor is a multifaceted role, acting as a Process and Program Owner within the BRIC to facilitate oversight of Specialist execution of core functions: Event Intake and Monitoring, Information Management and Communication, Proactive Planning, and Investigative Support.
+ Execute best practices and processes to support the detection and mitigation of emerging risks and threats to enable crisis management.
+ Supervise BRIC Specialist production of communication updates on rapidly developing situations and provide guidance/review on communications.
+ Act as a source of direction in accordance with pre-established policy and procedure.
+ Support Managers with facilitation of Specialist engagement in wide-reaching investigative initiatives.
+ Leverage “Secure 5” exception-based reporting platform to identify behaviors that contribute to shrink and execute/supervise resulting investigations in accordance with processes.
+ Manage and participate in the execution of the external investigation case management process.
+ Communicate with cross functional field partners and keep Specialists and business partners accountable for providing appropriate updates and adhering to processes.
+ Oversee Specialist monitoring and response to alarm activity to ensure prompt response to incidents, and effective communication with relevant stakeholders.
+ Evaluate and execute the BRIC managed guard program, including leveraging CCTV systems to engage in the third-party guard auditing process.
+ Responsible for the maintenance and administration of tools used to execute the BRIC’s functions, including aggregation of needs and issues for escalation to vendors for resolution.
**You'll Come With**
+ Bachelor’s degree with a minimum of 3 years of experience preferred (Criminal Justice, Communications, Finance, or Business). Candidates who do not have a degree must demonstrate a high level of expertise and proficiency in the desired skills and abilities.
+ Background and experience that provide an elevated understanding of relevant subject matter, common problems, and issues addressed in a physical security operations center environment.
+ Ability to operate in a collaborative team environment while providing direction and decision making in accordance with policy and procedure when a manager is not immediately available.
+ Ability to see problems, solutions, and results through multiple lenses (Safe and Secure, corporate, brand reputation).
+ Ability to work in a flexible scheduling environment as the needs of the business dictate (Nights/Weekend/Holidays)
+ Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
**Come join our team. You’re going to like it here!**
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Pay Range** $50,000.00 - $65,000.00
**Posting Number** R100580
**Location** New Jersey-Burlington
**Address** 1830 Route 130 North
**Zip Code** 08016
**Pay Rate** Salaried
**Career Site Category** Corporate
**Position Category** Asset Protection
**Job Type** Full-Time
**Remote Type** In Office/On-site
**Evergreen** No
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