With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

What will I be doing?  

·       Monitor staff entrances and conduct bag checks to ensure compliance.

·       Manage goods pass out procedure and oversee after-hours deliveries

·       Operate and monitor CCTV systems and conduct regular patrols.

·       Maintain key issuance records and contractor activity logs.

·       Investigate thefts, damages, and workplace injuries and maintain detailed incident reports.

·       Respond promptly to emergencies, suspicious packages and security incidents.

·       Enforce health, safety and fire evacuation protocols.

·       Assume the role of Site Incident Controller (SIC) or Emergency Response Team (ERT) in an emergency situation.

·       Report maintenance and hazard issues promptly.

·       Greet and assist guests in the lobby, provide luggage assistance to ensure a warm welcome and smooth check-in/out experience.

·       Monitor lobby cleanliness, handle guest enquiries and complaints across multiple channels.

·       Support hotel operations as required

What are we looking for? 

A Security Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

High School or Secondary Vocational School graduate. 

Proficient with hotel security operations. 

Possess a strong sense of responsibility and service. 

Good work attitude and always alert. 

Able to communicate effectively and clearly. 

Knowledgeable of resources and utilize them efficiently. 

Literacy in English to meet business needs, preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!