Security Manager USSOC - Onsite Quincy

Country: United States of America

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.  This is more than a strategic shift.  It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Manager, Security is responsible for managing and monitoring physical security infrastructures for the Company's retail locations, ATMs and back-office facilities and the Company's critical security systems (access control, CCTV and Alarm). The incumbent is accountable for the Company's physical access environment; developing processes and controls to ensure compliance with GLBA Customer Information Security Program pertaining to physical security. S/he manages relationships with manufactures, security integrators, and manages a team of security staff.

Ensure analysts are continuously and properly monitoring branch burglar alarm systems, threat intelligence feeds, corporate door alarms, and video surveillance equipment along with SOC telephone calls and emails.Assist analysts with evaluating physical security incidents for potential impact to employees, customers and propertyDirect analysts as they coordinate incident response efforts between on-site security personnel, law enforcement officers, and various internal business teams.Ensure incidents are properly escalated to management and communicated to the employee population as needed.Conduct new hire training and administer refresher training as neededProactively monitor analyst performance to identify training opportunities and provide timely coaching.Continuously develop staff to ensure SOC objectives are achieved across all shifts.Review alarm and incident documentation for accuracy and completeness.Document analyst performance including coaching and training.Administer weekly schedule to ensure SOC is fully staffed at all times.Assign and track project work as requested by management.Analyze physical security incidents to determine their potential impact on employees, customers, and property.Be available by phone 24/7 for situations needing additional guidance

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree or equivalent work experience: Business, Security or equivalent field. - Required.5+ Years Prior security experience. - Required.Advanced understanding of security technology and the monitoring of security devices and measures.Excellent written and presentation skills.Strong understanding of security risks impacting the financial services sector and remediation measures.Proficient with security operation center metrics and behaviors Product and Technical Skills .Possesses commanding knowledge of all products, systems and procedures that are used within the SOC.Ability to build morale and group commitments to goals and objectives.Reacts well under pressure.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.Experience in Microsoft Office products.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

$84,375.00 USD

Maximum:

$145,000.00 USD

 

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

 

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.