Exempt, Grade 16

Sales Incentive Program (SIP) eligible

PRIMARY ROLE

- To drive and deliver profitable revenue growth in the Processed Foods and Pharmaceutical Sector for Southern Africa (With specific focus on corporate accounts, local and regional strategic accounts)

- Customer retention - Driving SLA adherence and support for the current customer base whereby demonstrating Diversey's value and partnership is essential

- Managing a team to ensure all customer are supported, new opportunities are identified and driven with a short sales cycle.

KEY ACCOUNTABILITIES

- Achievement of the assigned revenue growth and GP targets (AOP)

-Understanding buying patterns and probabilities on new opportunities to compile accurate weekly and monthly revenue forecasts

- Detailed understanding and support of customer SLAs - Driving support and adherence (Building relationships with key stakeholders is crucial)

- Achieve customer satisfaction resulting in optimal retention of existing business and growth of new business

- Works closely with extended commercial team (i.e. Corporate Accounts, Regional Marketing, Pricing, and Applications) to understand business requirements and market needs.

- Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities including documenting ROI and value delivery.

- Establish, maintain and prioritize an accurate and current sales funnel in SFDC. -Manage profitability of the account

-Review territory applications and processes/procedures for safety improvements

- Managing a team to ensure all customer are supported, new opportunities are identified and driven with a short sales cycle.

EDUCATION & EXPERIENCE

Typically requires a minimum of 3-5 years of related account management experience with a Bachelor’s degree in Chemical Engineering, Microbiology or Chemistry. Additional courses/qualifications in sales would be advantageous.

1. Deliver on growth by expanding  the Diversey|Solenis business

2. Protect and improve margin, Commercial DOP

3. Ensure that there is good cash flow 

4. Customer Experience and Retention (SLA Governance and Implementation)

5. Proactively create a culture of inclusion, learning and engagement

6. Safety: Commit to Excellence in safety standards

7. Ethics and Compliance 

8. Escalation and Support