Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust working alongside Barnardo's, and other voluntary organisations, operated across 10 districts for children and their parents/ carers from shortly before birth up to the age of five. The service, commissioned by is designed to provide all families of pre-school children with accessible, community-based services in their own homes, GP surgeries, children's centres and a number of other community venues such as places of worship or libraries, with extra help available to those that need it.

This role is based in West Midlands locality, initially in Birmingham.

Barnardo's is directly managing 4 of those districts and we are seeking to recruit an Administrator/Receptionist for Edgbaston Family Hub Doddington Children Centre. 

It is essential that you have:

 Experience/Skills

Proven office experience. Proven experience of using IT packages including word processing, spread sheets, databases, Windows applications. Experience of dealing with members of the public and other agencies. Well developed numeracy and literacy skills Substantial experience of IT systems including the use of word, Excel and database systems. Substantial experience of general office procedures. Substantial experience of data inputting, maintaining records Able to maintain strict confidentiality and work within data protection guidelines. Able to work effectively as a member of a team and on own initiative. Able to work in a thorough and systematic way, paying attention to detail. Able to communicate effectively with staff, young people and visitors. Able to deal with constant interruptions from visitors, staff and young people. Able to prioritise own workload and meet tight deadlines.

Main duties & responsibilities include:

Undertaking daily, weekly and monthly health and safety checks Required to be a certified First Aider and Fire Marshall Overseeing all bookings for meeting rooms and dealing with any queries that may arise Dealing with incoming phone calls/voicemails/emails and responding accordingly Returning IT equipment Taking Minutes at line group meetings and at other meetings as required

This role may require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.

Should you require any further information regarding this role, please email Ed Whitehouse, Recruiting Manager: Edward.whitehouse@barnardos.org.uk

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.