Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

A specialized professional role that focuses on the improvement of the agile team (e.g., pod) and champions the methodology, provides guidance on its application and associated processes, protects the team from outside distractions, conducts ceremony facilitation, removes impediments and is dedicated to the agile team or pod. 

The Scrum Master understands agile and helps stakeholders work according to the method for the benefit of the team and the committed work.

CUSTOMER

End-to-end facilitation of the agile processesDrives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity across work effortsEngages appropriate stakeholders to identify and manage impediments to achieve outcomes of work commitmentsIdentifies agile team improvement opportunities and looks externally for best practices in order to increase team productivityMakes sure there is no hidden work, ensuring that everything the agile team (e.g., pod) is working on is acknowledged and accounted for in the Product Backlog, protecting the team from distractionsOwns championing of agile practices and ceremoniesProvides advice and guidance to the agile team (e.g., pod), as required, regarding best practices in agile / the TD Scaled Agile methodologyEnsures team adheres to ‘Work In Progress Limits’ established by the Product Owner, making sure the team is not working on too many stories/tasks at once, and helps them get into a flow of starting and completing work in a predictable mannerEncourages the Team to look for opportunities to support each other (e.g., focus on higher priority Stories that team members are struggling with)Ensures a collaborative culture exists within the Team, promotes team building and ensures team engagementCoordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time in particular, the daily stand-up meetingEnsures engagement of appropriate control partnersWorks across the agile team (e.g., pod) to ensure required assessments, and information are accurate and update to date

SHAREHOLDER

Adheres to enterprise frameworks and methodologies that relate to activities for our business areaEnsures respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business prioritiesFacilitates work execution that is aligned to established cost, timing, deliverable and scope objectivesAdheres to enterprise governance to ensure that deliverables meet all the performance, quality and compliance standards and follow the approved methodologyWorks directly with key stakeholders to remove impediments and help manage cross- team dependenciesCollaborates with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team executionKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteProtects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

EMPLOYEE / TEAM

Participates fully as a member of the agile team (e.g., Product Group, Product Family), supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interestProvides thought leadership and/ or industry knowledge for agile execution and participates in capability building for the team and business unitKeeps current on emerging trends/ developments and grow knowledge of the business, and agile related tools / techniquesParticipate in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.Leads, motivates and develops relationships with internal and external Agile teams to develop productive working relationshipsContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for the bank, both internally and/or externally

BREADTH & DEPTH

Experienced Scrum Master capable of supporting 1-2 simple to complex pods/agile teamsComprehensive knowledge /  expertise  in own domain / field of specialty and working knowledge of broader related areas and supporting a small team of professionals assigned to agile teamsRequires full understanding of the TDSA processes, procedures and systemsCan transition to Agile Coach I coaching role with appropriate trainingUses best practices and knowledge of internal or external business issues to improve efficiency of own and other teamsHelps resolve complex problems and is able to identify viable and often innovative optionsUnderstands scaling characteristicsBegins to influence outside of immediate work and/or agile teamShares knowledge, information, skills, and subject matter expertise among and across agile teams and ensures the timely communication of issues and encouragement of good working relationships with other functions and teamsSupports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successesGenerally reports to Practice Lead and contributes directly to assigned Journey or Platform

EXPERIENCE AND / OR EDUCATION

Post -secondary educationCertified Scrum Master and 3+ years of Scrum Master experiencePrefers 5-7Agile related experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet