1. Understand the business
requirements and interact with SMEs at various stages of development

2. Understand the customer's technology landscape and requirements

3. Identify improvements for the release management process, release schedule
and plan

4. Understand RACI Matrix and Governance Framework for related projects

5. Promote continuous knowledge management

6. The ability to cut through unnecessary work and focus only on the
essentials

7. Exhibits sound judgment under pressure, with the ability to remain calm
under stress

8. Possesses motivation and coaching skills; guiding and supporting teams throughout
a project

9. The ability to think and make decisions quickly in rapidly changing
circumstances

10. A true Servant leader with the relevant skills and competencies

11. Demonstrate conflict resolution skills to effectively facilitate the
team, business, stakeholders and project delivery.