Position Description:

 This role is hybrid and requires you to be at a Client office at a minimum 4 days per week - subject to change at any time. 

 As a Scrum Master / Delivery Manager, you will drive delivery excellence for our core mainframe cards and transactions platforms, ensuring predictable, high-quality outcomes in a 24/7, mission-critical environment.

You will work closely with business partners, developers, Business Systems Analysts (BSAs), Quality Engineering (QE), and production support teams to manage delivery across online and batch mainframe systems supporting Online Banking, POS, ATM, and related channels.

Your future duties and responsibilities:

1. Lead and facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
2. Manage end-to-end delivery, including scope, timelines, risks, dependencies, and milestones
3. Coordinate delivery across mainframe development, testing, and production support teams
4. Proactively identify, remove, and escalate impediments and delivery risks
5. Track, analyze, and report on delivery metrics, milestones, and status
6. Support conversion initiatives, audits, and regulatory programs from a delivery perspective
7. Ensure strong alignment between business priorities and technical execution
8. Drive continuous improvement in delivery practices, processes, and team collaboration
9. Communicate effectively with senior stakeholders and IT partners
10. Provide support for after-hours releases or production activities when required (rare)

Required qualifications to be successful in this role:

1. 5–7 years of experience as a Scrum Master, Delivery Manager, or similar delivery leadership role
2. Completion of a post-secondary education
3. Strong leadership, facilitation, and communication skills
4. Proven experience delivering large-scale IT initiatives
5. Hands-on experience managing delivery for mainframe-based systems
6. Solid understanding of Agile, hybrid, and/or waterfall delivery models
7. Ability to manage multiple priorities in a high-visibility, 24/7 environment

Nice-to-Have Qualifications

1. Experience in banking, payments, cards, or ATM platforms
2. Working knowledge of COBOL, IMS, DB2, JCL
3. Experience with CI/CD pipelines in mainframe environments
4. Agile or Scrum certifications (CSM, SAFe, or equivalent)

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000–$145,000. This role is an existing vacancy."

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Skills: Client ManagementDelivery ManagementDelivery SupportFinancial ServicesPortfolio ManagementScrum MasterService DesignService Strategy ManagementTransition ManagementTransition management What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

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