Act as a technical expert for SAP Integrated Business Planning (IBP) Demand Planning and Sales & Operations Planning, ensuring stable, performant, and reliable planning operations in a time-series-based planning environment. The role is responsible for the technical design, configuration, operation, and support of SAP IBP Demand Planning and S&OP solutions, including advanced troubleshooting, performance optimization, and lifecycle management. The function provides L1/L2/L3 technical support for global Demand Planning and S&OP users, safeguards data quality and system stability, and ensures reliable monthly S&OP cycles, including scenario management, heuristic and optimizer-supported planning. Through proactive monitoring, continuous improvement, and structured enhancement handling, the role contributes directly to planning stability, forecast reliability, and executive decision confidence, in close integration with SAP S/4HANA and the global SCM target architecture. Goal of function: Ensure the stable and accurate operation of SAP IBP Demand Planning solutions by providing high-quality technical support, reliable enhancements, and consistent demand planning functionalities. **Career Path** Please specify from Senior level on: No allocation because below Senior level Expert career Project Management career Line Management career **Tasks*** 1) Main tasks: **Solution Design** + Design, build, and configure SAP IBP Demand Planning and S&OP solutions in a time-series-based planning environment + Act as technical solution Expert for IBP Demand Planning & S&OP + Translate business requirements into robust technical IBP solutions, including planning areas, planning levels, key figures, time profiles, planning methods etc. + Ensure alignment of IBP Demand & S&OP solutions with global SCM processes and the SAP S/4HANA target architecture + Assess technical feasibility, system impacts, and performance implications of enhancement requests **User/System Support** + Provide L1 / L2 / L3 technical support for SAP IBP Demand Planning and S&OP to the global SCM community + Analyze and resolve issues related to: + Forecast calculation and demand time series + S&OP planning runs, scenarios, and versions + Optimizer and heuristic results in the S&OP context + Realize Enhancement Requests with an end-to-end mindset, including: + Solution proposal and technical design + Solution build and configuration + TUT / FUT execution + UAT support, training activities, and hypercare + Advanced configuration of: + IBP key figures and calculation logic + Planning operators and methods (forecast, S&OP heuristics, optimizer) + Attributes, planning levels, and planning views **Performance, Stability & Monitoring** + Monitor, analyze, and optimize IBP Demand Planning and S&OP performance, including: + Planning run performance + Optimizer runtime + Data volume and calculation complexity + Proactively identify stability, data quality, and performance risks and drive corrective actions + Perform root cause analysis for recurring incidents and implement sustainable stabilization measures **Technical Data & Master Data** + Support integration to SAP S/4 HANA and non-SAP ERP via CI/DS, CI and RTI + Ensure data consistency and data quality across IBP, SAP S/4HANA and all connected Planning Systems + Analyze master data and transactional data issues impacting planning results **Release- & Lifecycle-Management** + Assess SAP IBP releases, identify impacts, and plan adoption of new functionalities + Support regression testing, release readiness, and post-release stabilization 2) Secondary tasks: + Support integration and handover of Demand Planning and S&OP results to SAP S/4HANA + Support testing, go-live, and Hypercare phases during projects + Collaborate with ITS SMEs, business SMEs, and Global Process Owners to implement enhancements, support releases, and stabilize planning functionalities. + Create/maintain System documentation and knowledge base articles. 3) Miscellaneous tasks: + Support crisis or high-priority incidents impacting forecasts, S&OP cycles, or system availability + Support analytics and reporting initiatives (Power BI dashboards, KPI automation). **Qualifications, experience, know-how and skills critical for success*** 1) Required training and education: University degree (bachelor) in informatics / economics / business informatics / egingeering. Advanced Degree desirable. 2) Required professional experience (in years): + 3-5 years of experience in Demand Planning roles. + Solid Experience in Demand Planning roles is a big plus + 3–5 years hands‑on experience with SAP S/4HANA, SAP IBP, or APO. + Experience working in global supply chain or GBS/CoE environments. 3) Important personal qualities: + Strong analytical mindset with advanced quantitative skills. + Ability to interpret complex data and translate into actionable insights. + Excellent stakeholder management and communication skills. + High level of accuracy, attention to detail, and process discipline. 4) Other specialized knowledge: a) Technical knowledge + Deep technical expertise in SAP IBP, with strong focus on Demand Planning and S&OP, including advanced configuration and optimization in a complex supply network. + Proven experience across multiple SAP IBP modules such as Resonse and Supply + Sound technical understanding of System Integration into SAP S/4HANA b) IT skills + SAP IBP + SAP S4/Hana is a plus + Advanced Excel skills dc Product knowledge