SFMC Consultant/Technical Architect:
· Expert in SFMC configurations (custom & OOTB), SSJS, SQL, and building complex multi‑system integration.
· Experience designing and implementing solutions leveraging Salesforce Data Cloud/CDP for personalization and scalable journeys.
· Hands‑on with data modeling, APIs, customer segmentation, and integrating SFMC with CRM and external platforms (e.g., Salesforce, AWS)
Key Responsibilities:
· Lead the technical design and implementation of Salesforce Marketing Cloud and Data Cloud.
· Collaborate with cross-functional teams to define personalization strategies and customer journeys.
· Ensure seamless integration with existing CRM and data platforms.
· Provide technical guidance and best practices throughout the project lifecycle.
· Troubleshoot and optimize performance across personalization campaigns; and MC platforms
· Do configuration work and align with QA on best testing strategy; follow deployment best practices.
Required Skills:
· 5 years and above experience required in SFMC.
· Proven expertise in Salesforce Marketing Cloud – custom and OOTB configurations and integrations.
· Important to have SF Data Cloud/ CDP experience
· Hands-on experience with SSJS, SQL and configuring complex solutions, along with integrations - OOTB with Salesforce and custom with tech stacks such as AWS.
· Experience in designing scalable personalization solutions.
· Strong understanding of data architecture, APIs, and customer segmentation; SF Data cloud.
· Nice to have: Interaction Studio (Personalization).
· Excellent communication and stakeholder management skills.
Soft skills:
· Effective Communication Clear and confident communication, especially in cross-functional and client-facing roles.
· Problem-Solving & Critical Thinking proactively and think strategically, especially in dynamic environments.
· Collaboration & Teamwork A strong team spirit and the ability to work well with others across departments.
· Customer Orientation Being able to understand and respond to customer needs effectively.
· Resilience & Stress Management The ability to handle pressure and remain focused during.