Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
Job DescriptionWe think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Business Analyst Lead joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. Work visa sponsorship will not be provided for this role.
At GDIT, people are our differentiator. As a Business Analyst Lead supporting CMS, you will be trusted to work hand-in-hand with our CMS customer, collecting business requirements and system documentation supporting business and IT activities and to conduct, document, and communicate data collection and analysis. In this role, a typical day will include:
Leadership & Team Management
Lead, mentor, and develop a team of Business Analysts, providing guidance, feedback, and performance evaluations.Allocate workload, prioritize tasks, and ensure balanced distribution across the team.Facilitate knowledge-sharing, coaching, and continuous improvement within the BA team.Foster a collaborative environment between BAs, Product Owners, Developers, QA, and business stakeholders.Standards, Frameworks & Quality Assurance
Establish and maintain standardized templates and methodologies for user stories, business requirements, and system requirements.Review and approve all BA artifacts to ensure clarity, completeness, and alignment with business goals and system capabilities.Ensure requirements follow industry best practices (e.g., INVEST for user stories, SMART criteria for business requirements).Drive consistency across the organization by enforcing documentation and analysis standards.Conduct quality assurance checks requirements before handoff to development and testing.Requirements Elicitation & Documentation
Lead requirements-gathering sessions, workshops, and stakeholder interviews for complex or cross-functional initiatives.Translate high-level business needs into detailed business requirements, system requirements, data requirements, and acceptance criteria.Ensure requirements reflect the end-to-end business process, including workflow impacts, system integrations, data flows, and downstream dependencies.Validate requirements with stakeholders and ensure traceability from business goals → functional requirements → user stories → test cases.Agile/Product Delivery Responsibilities
Work closely with Product Owners to refine the product backlog and ensure user stories are well-defined, prioritized, and feasible.Guide analysts in writing clear, testable user stories with acceptance criteria that developers and QA can confidently act on.Support sprint planning, backlog refinement, and sprint review sessions.Track requirement changes and ensure they are reflected in appropriate documentation and communicated to the team.Stakeholder & Cross-Functional Collaboration
Serve as the primary liaison between business stakeholders and technical teams for complex projects.Ensure stakeholders understand system limitations and trade-offs when defining requirements.Communicate status, risks, and requirements changes in a clear, actionable manner.Drive alignment across business units for projects involving multiple systems or teams.Analytical, Technical, and Domain Expertise
Strong understanding of business process modeling, data mapping, system interactions, and workflow optimization.Ability to analyze complex problems, identify root causes, and propose feasible solutions.Familiarity with tools such as Jira, Confluence, VisioExperience producing system requirements that account for integrations, APIs, UI/UX needs, and data dependencies.WHAT YOU’LL NEED:
Bachelor’s degree and 8+ years related hands-on experience working with business processes and re-engineering5+ years of experience capturing and writing requirements and user stories5+ or more years of business processes and business analysis experience in a system engineering or software application environmentHands-on experience using JIRA, Confluence, and SharePointExperience working in a Scrum and/or SAFe Agile environmentExperience working with Salesforce software developmentExperience working with the Centers for Medicare and Medicaid Services (CMS), preferably in the Center for Consumer Information and Insurance Oversight (CCIIO)Experience leading/managing a distributed/remote teamProficient using MS Excel and AccessProficient designing and building reportsCompetent using MS Word and PowerPointSuperior oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiencesConsistent quality performance rated valued or higherCandidate must be able to obtain Public Trust clearanceCandidate must have lived in the United States at least three (3) out of the last five (5) yearsPREFERRED QUALIFICATIONS:
6+ years of experience years of experience working with data and completing data analysis activities3+ years of experience modeling data requirements, performing data analysis and improving data quality within Salesforce or other relevant Customer Relationship Management (CRM) software applicationCertified SAFe Agilist, SAFe Practitioner or Scrum MasterActive Salesforce certification(s)Strong interpersonal skills to collaborate with customers and internal cross-functional teamsSelf-motivated, well-organized and strict attention to detailsAbility to understand and manage customer expectations and software implementation methodologyAbility to prioritize and work on multiple projects at the same timeExcellent analytical skills, including the ability to integrate information from multiple sourcesAbility to work independently and interact regularly with government and non-government stakeholders at multiple levels of authorityMust have the capacity to understand the QA processes and work in the software environmentGDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
gram management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.