Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Salesforce Senior Business Analyst plays a critical role in bridging business needs with technical solutions on the Salesforce platform. The candidate will need a strong techno-functional background in Salesforce (out-of-the-box standard functionality and custom solutions) with proven hands-on experience in Service Cloud, Sales Cloud, and Community Cloud modules. The individual will be responsible for gathering requirements, designing scalable Salesforce processes, ensuring data integrity, and collaborating with stakeholders to optimize workflows across the organization. + 6+ years of Salesforce Business Analyst experience + Strong understanding of Salesforce Sales Cloud & Service cloud + Translates business strategy into functional and technical requirements and IT solutions by developing a deep understanding of the customer and product needs. + Shares the product vision and works closely with the Business Owner, Scrum Master to ensure the team delivers value to the business. + Demonstrates ability to influence business unit leads to meet project objectives. With agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables. + Engage with business stakeholders, gather requirements using various methods such as interviews, workshops, business processes, use cases, wireframes, and business workflow analysis, and map them to solutions that leverage Salesforce functionality. + Craft business requirement documents, process level, flows, user stories, functional specifications, and system design specifications. Ensures traceability between requirements to Features to user stories. + Play a critical role in managing the product backlog. Work with the business to understand and prioritize needs while proactively suggesting future enhancements, improvements, and drive adoption. + Ability to conduct UAT training, create UAT test scripts, and run end-to-end UAT and SIT sessions with cross-team stakeholders in system testing of new functionality or bug fixes. + Work with stakeholders on salesforce product features and configure and run POC demos with business. + Ability to Identify opportunities to leverage the platform in addressing emerging business needs, solving business problems while providing guidance to developers while solutioning. + Proven experience in implementing large-scale Integrations - web services and a good understanding of Authentication mechanisms and deployment processes. + Proficiency with reports, dashboards, and data management. Certification: + Salesforce Administrator + Salesforce Business Analyst + Sales cloud consultant **Position Level** Senior Associate **Country** India At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.