Job ID 33608 **Salesforce Admin/ Developer** Regular Pune, India (https://www.google.com/maps/place/Pune,India) Apply to this job My candidate profile (https://career55.sapsf.eu/careers?company=syensqo&site=&loginFlowRequired=true) Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come. We are looking for: In the context of a rich portfolio of Salesforce products, Syensqo is seeking a Salesforce Administrator/Developer to join our newly established capabilities center in Pune. In this role, you will work directly with Syensqo’s business units to gather and analyze requirements, design effective Salesforce solutions using declarative tools, and apply configuration best practices. You will play a key role in translating business needs into practical Salesforce enhancements, supporting Syensqo’s ongoing evolution and ensuring compliance with company policies. The Salesforce Platform Team is integral to our Marketing, Sales & Service applications, supporting our Global Business Units. We count on you for: ● Collaborating with internal stakeholders and Product Owners to gather, clarify, and size requirements from both functional and technical perspectives. ● Translating business needs into Salesforce solutions by effectively mapping requirements using declarative features. ● Implementing end-to-end Salesforce solutions primarily through declarative tools. ● Participating in and supporting testing cycles, including user acceptance testing (UAT), regression, and system testing. ● For complex requirements, working closely with Architects and Developers to clarify functional needs and ensure accurate design and implementation. ● Managing incidents and applying strong problem-solving skills to resolve issues and support business continuity. ● Performing data management activities to support business users, ensuring data quality and integrity within Salesforce. ● Critically evaluating information from multiple sources, resolving inconsistencies, and breaking down high-level information into actionable details. ● Supporting the creation of user documentation and training materials, and assisting in training new users on Salesforce.com and related applications. Education and experience* ● Experience and Expertise: At least 4 years of experience working with Salesforce technology, inroles such as Salesforce Business Analyst, Consultant, Administrator, or Developer. ● Key skills (Proven experience will be evaluated during the interview, in order of relevance): ○ Strong ability to clarify business needs with non-technical stakeholders, discuss feasibility using Salesforce standard features, and propose high-level estimations. ○ Expertise in general configuration, including formulas, data modeling, validation rules, and user management (point-and-click solutions). ○ In-depth knowledge of the Salesforce security model (e.g., Roles, Sharing Rules). ○ Hands-on experience using Flows to manage automations. ○ Solid understanding of Dynamic Forms, Data Loader, and Advanced Reporting. ○ Ability to read and understand backend and front-end development (e.g., Apex, LWC) to support incident management processes. ○ Familiarity with Scrum and agile methodologies. ○ Knowledge of release management best practices. ○ Commitment to configuration and development best practices. ● Certifications: ○ Salesforce Administrator, Platform Developer 1 or App Builder is a must. ○ Salesforce Advance Administrator, B2B Commerce or Experience Cloud are a plus. ● Problem-Solving and Communication: Strong problem-solving skills, capable of working cross- functionally in a fast-paced and rapidly changing environment, either as part of a team or as an individual contributor. ● Communication: Excellent client-facing skills, including written, presentation, and verbal communication, with a high level of autonomy to engage with business stakeholders on incident management activities. ● Autonomy: High level of autonomy to size, prioritize & communicate with business stakeholders on salesforce evolutions. ● Broad knowledge: Good level of engagement with the Salesforce Trailblazer Community & Salesforce Ecosystem (New Salesforce releases, other customers’ use cases, events) is a plus. Skills and behavioral competencies* Indicate the required skills and behavioral competencies ● Communication Skills: Strong ability to collaborate effectively in a remote environmentwith diverse team members and stakeholders. ● Collaboration Skills: Exceptional aptitude for working across teams with varying levels of technical expertise and diverse backgrounds. ● Team Spirit and Resilience: A proactive and adaptive approach, fostering a collaborative team environment and demonstrating resilience when tackling challenges. ● Learning Skills: Demonstrated eagerness to learn, combined with the ability to adapt and apply new knowledge to practical challenges. ● Educational Background: Bachelor's degree or equivalent in Computer Science or a related engineering field. Language skills* Indicate the required language skills (mandatory and optional) Excellent verbal and written communication skills in English. What’s in it for the candidate ● Be part of and contribute to a once-in-a-lifetime change journey ● Join a dynamic team that is going to tackle big bets● Have fun and work at a high pace About us + Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. + At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply. \#LI-Hybrid