Job Title:

Sales Trainer with English language

Job Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us!

 

Duties and Responsibilities:

Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skillsProvide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfactionPartner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motionsAnalyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territoriesOversee, measure, and validate the delivery and quality of provided trainingTrack the effectiveness of training interventions through various assessment toolsCollaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experienceMaintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developedMaintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or deliveryHelp create a culture of continuous learning where individuals take responsibility for their own development, competence, and performanceThis is a Hybrid model role with working hours M/F from 09:00am till 18:00pm
 

Qualifications:

Fluency in English – both written and spokenPrior success in achievement in individual and/or team sales quota/goalsDemonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships.Able to develop relationships and communicate with higher level technical staffAdvanced problem solving and analytical skillsDemonstrated aptitude to learn and optimize new technology and data.Advanced problem-solving skillsExcellent knowledge of MS Office programsExcellent communication skills (verbal, written)Prior experience working with Microsoft Dynamics, Salesforce or similar CRM required would be considered an advantageSubject matter expert and proven leader within peer groupPrior experience in high volume calling preferredAbility to communicate and demonstrate various strategies, platforms, and skills to varied audienceDetail-oriented and proficient communication skillsProven success in the management of multiple priorities effectively

 

What we offer:

Friendly multicultural and multilingual environment.Mentoring, training, and career development programs.Happiness programs and internal social events.Additional health care package.Benefits and discounts - food vouchers, Multisport card, etc.Birthday Time Off.Volunteer Time Off.

Please send us your CV in English.

Only short-listed applicants will be contacted.

All applications will be treated as strictly confidential.

Help us G.R.O.W. Join us!

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

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