Sales Support Representative **Mi-T-M Corporation** 1 Positions ID: 1689090 Posted On 01/20/2026 **Job Overview** **Hours:** 7:30am - 4:30pm, Monday through Friday **Job Summary:** The Sales Support Representative plays a pivotal role in ensuring seamless communication and assistance for our dealer and distributors across various market channels. The primary responsibility entails handling inbound calls, addressing inquiries, and providing support across diverse product lines. This role collaborates closely with Channel Sales Managers to maintain effective customer relationships and uphold service standards. **Responsibilities:** + Respond promptly and professionally to incoming calls from dealers and distributors across different market divisions + Process orders accurately and efficiently, ensuring timely entry and follow-up + Provide expert product knowledge and guidance to customers, facilitating upselling opportunities where appropriate + Monitor and track orders throughout the fulfillment process, coordinating with internal teams to ensure timely delivery + Identify and provide replacement part numbers for equipment, resolving queries promptly + Analyze and process return requests in accordance with company policies and procedures + Assist customers with equipment-related issues, offering technical support and troubleshooting assistance + Communicate with service centers or distributors to address end-user customer needs effectively + Manage online parts orders, fax orders + Additional duties as assigned **Job Qualifications:** + Great work ethic and attendance + Excellent problem-solving abilities + Strong attention to detail + Flexibility and adaptability + Continuous improvement mindset + Ability to multi-task + Ability to use various computer systems + High school diploma or GED required Primary Contact 1742910528826 Sydney Anderson Human Resources Generalist, 563-556-7484x301 Phone Phone Phone Fax sanderson@mitm.com Email True True True **Job Details** Categories Delivery Graphic Design/Social Media Management/Executive Manufacturing Sales/Service Location Peosta, IA Job Type Employee Full/Part Full Time Company ID 1156 Job REQ # 1689090 \# Positions 1 Start Date 20260120 End Date 20260223 Featured Job TH Ad TH Comments **Similar Jobs** Benefits Sales Manager Cottingham & Butler/ SISCO Service Representative - Licensed Cottingham & Butler/ SISCO TPA Sales Executive (Fully Remote) Cottingham & Butler/ SISCO 2026 Summer Sales Intern Cottingham & Butler/ SISCO Brokerage Experienced Sales Executive Cottingham & Butler/ SISCO Entry Level Sales Executive Cottingham & Butler/ SISCO Entry Level Sales Executive - Employee Benefits Cottingham & Butler/ SISCO Entry Level Sales Executive - Risk Management Cottingham & Butler/ SISCO Entry Level Sales Executive - Trucking Cottingham & Butler/ SISCO Experienced Sales Executive - Employee Benefits Cottingham & Butler/ SISCO **Share this Job** Mi-T-M Corporation **About the Company** Mi-T-M Corporation was founded in 1971 by professional painting contractor AJ Spiegel. Our headquarters are located in Peosta, Iowa, where weΓÇÖve built a reputation for manufacturing high-quality products. The Mi-T-M name represents performance, quality, value, and dependability - not just for our products, but for our people as well. This sets us apart from the competition. The dedication and hard work of our employees has allowed us to consistently deliver on our brand promise. In 2021, Mi-T-M became an **employee-owned** company through an Employee Stock Ownership Plan (ESOP) program. The new ownership structure has helped cultivate a culture of ownership, accountability, and financial wellbeing across our company. Our equipment is engineered by one of the leading engineering teams in the industry. Our engineers are committed to success and growth, consistently setting new industry standards and innovating with our customersΓÇÖ needs in mind. We are a certified testing facility, ensuring our equipment meets the highest safety and performance specifications. Our nearly 1 million-square-foot, state-of-the-art facility includes 23 production lines and 11 in-line quality testing stations, and we employ advanced technology such as laser cutters, ASME robotic welders, and a 7-stage powder-coating paint system.