Role Summary:
The Sales Support Representative (SSR) for Commercial Operations is responsible for reviewing customer RFQs, preparing accurate quotations, and processing purchase orders. This role serves as a key link between customers, sales, and order management to ensure timely, accurate, and compliant order execution
We are seeking a detail-oriented and customer-focused Sales Support Representative to support our Commercial Operations team. In this role, you will play a key part in reviewing customer requests, preparing accurate quotations, and ensuring purchase orders are processed correctly and efficiently.
If you enjoy working with data, communicating with customers, and supporting the sales process from quote to order, this role is for you.
Responsibilities:Review customer Requests for Quotation (RFQs) to ensure all required information is providedCreate and initialize quotes in the quoting system with accurate and complete dataCommunicate with customers to clarify requirements, expectations, and timelinesPrepare standard quotations using established pricing and lead timesCreate sales opportunities in SalesforceReview customer purchase orders for accuracy and alignment with approved quotationsVerify part numbers, quantities, pricing, lead times, terms, and technical specificationsPrepare order transfer files and submit them to the order management teamEnter and track purchase orders in internal tracking systemsRequirements:BS or BA Degree in a relevant field or 3-5 years of relevant experienceStrong attention to detail and organizational skillsAbility to manage multiple quotes and priorities in a fast-paced environmentClear written and verbal communication skillsComfort working with quoting tools, CRM systems (Salesforce preferred), and Microsoft Office.Preferred:Previous experience in sales operations, quoting, order processing, or customer support is a plusFlowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!