Raleigh, NC, 27608, USA
7 hours ago
Sales Support Representative
Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! **Role Summary:** The Sales Support Representative (SSR) for Commercial Operations is responsible for reviewing customer RFQs, preparing accurate quotations, and processing purchase orders. This role serves as a key link between customers, sales, and order management to ensure timely, accurate, and compliant order execution We are seeking a detail-oriented and customer-focused Sales Support Representative to support our Commercial Operations team. In this role, you will play a key part in reviewing customer requests, preparing accurate quotations, and ensuring purchase orders are processed correctly and efficiently. If you enjoy working with data, communicating with customers, and supporting the sales process from quote to order, this role is for you. **Responsibilities:** + Review customer Requests for Quotation (RFQs) to ensure all required information is provided + Create and initialize quotes in the quoting system with accurate and complete data + Communicate with customers to clarify requirements, expectations, and timelines + Prepare standard quotations using established pricing and lead times + Create sales opportunities in Salesforce + Review customer purchase orders for accuracy and alignment with approved quotations + Verify part numbers, quantities, pricing, lead times, terms, and technical specifications + Prepare order transfer files and submit them to the order management team + Enter and track purchase orders in internal tracking systems **Requirements:** + BS or BA Degree in a relevant field or 3-5 years of relevant experience + Strong attention to detail and organizational skills + Ability to manage multiple quotes and priorities in a fast-paced environment + Clear written and verbal communication skills + Comfort working with quoting tools, CRM systems (Salesforce preferred), and Microsoft Office. **Preferred:** + Previous experience in sales operations, quoting, order processing, or customer support is a plus **Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!** Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. **Req ID** : R-17571 **Job Family Group** : Sales **Job Family** : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
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