Position Summary

The Sales Support Assistant plays a critical role in supporting the Commercial Sales team and delivering a positive experience for our customers. This position is responsible for a wide range of administrative and operational tasks, including new customer account setup, request intake and triage, and coordination across multiple departments. The ideal candidate is organized, detail‑oriented, and comfortable working in a fast‑paced, team‑based environment.

This role will also serve as occasional backup support for the Receptionist and Mail Clerk functions as needed.

Key ResponsibilitiesManage the Salesforce Inquiry Case queue, including:New customer account setupERP account migrationsCustomer account updatesCompletion of approximately 1–10 accounts per dayTriage department email inboxes, ensuring all messages are reviewed and delegated within 24 hoursRefer complex or escalated inquiries to the appropriate individuals or teamsVerify and authorize customer credit limits up to $5,000; partner with the Finance team for higher‑level approvalsSupport distributor onboarding and maintain e‑commerce customer accountsCoordinate completion of customer and vendor forms and questionnaires, working closely with Legal, Finance, and Quality teamsProvide backup support for the Receptionist and Mail Clerk as neededCollaborate cross‑functionally to ensure timely and accurate processing of customer requestsEssential SkillsSales and administrative supportCustomer serviceProficiency in Microsoft Office (Excel, OneNote, Word, Outlook)Experience with ERP and CRM systemsAdditional QualificationsHigh School diploma required3–5 years of administrative or receptionist experienceFamiliarity with Salesforce.com and Microsoft Dynamics AX preferredStrong data entry and typing skillsAbility to work effectively in a fast‑paced environment with changing prioritiesExcellent verbal and written communication skillsStrong problem‑solving and critical‑thinking abilitiesAbility to work both independently and as part of a teamExcellent organizational and multitasking skills

Job Type & Location

This is a Contract to Hire position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Feb 20, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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