Job Title: Sales Representative Job Description The position involves assisting customers from their initial online inquiries or phone calls through to the point of sale. The role requires significant involvement in the sales process, ensuring a seamless customer experience. Responsibilities + Respond to customer inquiries about new and pre-owned vehicle inventory via telephone and the Internet on a daily basis. + Answer customer responses and reply to customer emails daily. + Promptly respond to incoming sales calls and customer inquiries as they are received. + Determine vehicle needs by asking questions and listening to customer requirements. + Recommend alternative vehicle choices when necessary. + Stay informed about new products, features, and accessories to recommend them to customers. + Make daily follow-up calls to customers according to a predetermined work plan. + Maintain a follow-up system that encourages repeat and referral business, enhancing customer satisfaction. + Consistently implement a prospect development system. + Set appointments with prospects to visit the showroom or meet at a location of their choice. + Meet with prospects during appointment times, review vehicle choices and features, and finalize purchases and paperwork with customers and dealership staff. + Establish, implement, and maintain personal income goals consistent with dealership productivity standards. + Occasionally move vehicles from the lot to the front of the store for test drives and accompany customers on test drives. Essential Skills + 2+ years of face-to-face customer service experience, preferably within the retail or restaurant industry. + Proficiency with Microsoft Office. + Professional demeanor with the ability to communicate with customers via email, telephone, and in person. + Comfortable with data entry tasks, recording customer information into the customer service database. Additional Skills & Qualifications + Answer incoming customer inquiries via phone and email. + Collaborate with management teams to stay updated on new products, services, and policies. + Record customer information within the customer service database. + Engage with clients in a friendly and professional manner while actively listening to their concerns. Work Environment The candidate will work at a dealership in South Philadelphia, in a cubicle equipped with a phone and computer. They will be part of a team of about five other sales representatives and managers. The dress code is business casual. Work hours are Monday 9-7pm, Tuesday 9-3pm, Wednesday 9-7pm, Thursday 9-3pm, Saturday 9-5pm, with Sunday off and one additional day off during the week to be arranged with the team. Job Type & Location This is a Contract to Hire position based out of Philadelphia, Pennsylvania. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Philadelphia,PA. Application Deadline This position is anticipated to close on Aug 22, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.