Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate within the Sales Optimization team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. This role supports the JPMorgan Private Client line of business within the Consumer Bank (CB).
 

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product developmentDrive product development by leveraging user research and metricsCollaborate with cross-functional teams to align product strategiesUtilize customer feedback to innovate and improve offerings

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain areaProficient knowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionDeveloping knowledge of data analytics and data literacyStrong presentation, documentation, and communication skillsAbility to work in cross matrix environmentDemonstrate experience in product development within sales and financeExhibit strong analytical skills for data-driven decisionsCommunicate effectively with cross-functional teams

Preferred qualifications, capabilities, and skills

Experience in SalesforceKnowledge of agile methodologies Prior experience partnering with Legal, Risk and Compliance partners to ensure product deliveries & controlsExperience in Jira and/or Jira Align