Accounts Receivable & Customer Service Department
Vicente Lopez, Buenos Aires
Be the operational and administration backbone of our pharmaceutical sales in Argentina—where your administrative expertise directly enables life-changing treatments to reach patients across institutions nationwide.
Your new role
As a Sales Operations Specialist, you'll be at the heart of our sales administrative operations, ensuring seamless execution from order to delivery. This role combines strategic coordination with hands-on problem-solving in a fast-paced pharmaceutical environment.
Your day-to-day responsibilities will include:
Managing the complete billing and sales administration process for institutional customers. Coordinating the administrative preparation of tenders. Administering credit notes, returns, and commercial conditions while maintaining pricing accuracy across all transactions. Executing and supervising order entry in SAP, monitoring delivery deadlines to ensure patients receive treatments on time Collaborating closely with Market Access, Finance, Supply Chain, and Regulatory teams. Addressing customer inquiries and resolving back-office needs autonomously. Generating sales reports and administrative analyses to support commercial management decision-making Driving implementation of projects within the area and executing internal controls at month-end closing
Your new department
Based in Buenos Aires, Argentina, you'll join the Accounts Receivable & Customer Service department—a dedicated team supporting sales activities and ensuring operational excellence. We work in close partnership with commercial teams and various departments across the organization to deliver exceptional service to our institutional customers. The atmosphere is dynamic and collaborative, with a strong focus on continuous improvement and process leadership.
Your skills & qualifications
We're looking for someone who thrives in a dynamic, customer-focused environment and brings both technical expertise and a proactive mindset.
You'll need to have:
2-3 years of experience in customer service and sales support roles within the pharmaceutical industry Intermediate English proficiency Knowledge of sales management systems (ideally SAP, though experience with other systems is acceptable) Completed university degree Strong proactive approach to continuous improvement with autonomy in decision-making and process leadership Ability to manage multiple variables simultaneously with agility and strong task-tracking capabilities Excellent conflict resolution and problem-solving skills
Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.
What we offer
There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind. We offer a competitive benefits package with a focus on work-life balance and extensive opportunities for professional growth.
Contact and Deadline
For further information please contact [hiring manager information - Name, email and/or phone number] or get to know us better by visiting www.novonordisk.com/careers.
Deadline to apply: February 20th, 2026
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.