Pune, IND
20 days ago
Sales Operations Coordinator - Level II
**DESCRIPTION** **Job Summary** Supports the sales force and channel partners through accurate reporting, system administration, payment tracking, and internal/external data analysis. Executes defined processes under limited supervision to ensure smooth sales operations, timely financial documentation, and effective communication with the sales team and channel partners. **Key Responsibilities** **Channel Partner & Financial Support** + Share Order Board and Payment Sheets with Channel Partners as per defined schedules. + Ensure all payments received are booked within **24 hours** in the system. + Act as the **single point of contact** for the zonal sales team regarding credit notes, account statements, and payment-related queries. + Maintain accurate financial documentation and support reconciliation activities as needed. **Reporting** + Consolidate and distribute repetitive, well-documented sales reports under limited supervision. + Gather and consolidate data using prescribed templates to support forecasting and planning activities. **System Administration** + Perform repetitive and ad-hoc tasks in sales systems and tools such as Salesforce, WWSPS, BMS, and the Cummins Portal. + Periodically review and validate user-entered data to ensure accuracy and completeness. **Data Analysis (Internal & External)** + Conduct ad-hoc and repetitive analyses using external sources (e.g., Polk, Dodge, RigDig). + Research assigned opportunities using secondary research methods and share findings with the sales team. + Compile competitor information from varied sources under limited supervision. + Execute internal sales analyses (e.g., variances, projections, costing, bundling) following structured and well-documented processes. **RESPONSIBILITIES** **Education, Licenses & Certifications** + High school diploma or certificate of secondary education, or equivalent experience as allowed by relevant regulations. + This position may require licensing for compliance with export controls or sanctions regulations. **Competencies** + **Action Oriented:** Works with urgency and energy to meet deadlines. + **Collaborates:** Builds strong partnerships to achieve shared objectives. + **Communicates Effectively:** Delivers clear and effective communication tailored to various audiences. + **Self-Development:** Actively seeks opportunities to grow through formal and informal learning. + **Data Analytics:** Interprets qualitative and quantitative data to support data-driven decisions. + **Project Schedule Management:** Follows defined schedules and tools to meet timelines. + **Adapts to Target Audience:** Explains information in a simple, understandable way for sales teams and partners. + **Integrates Customer Perspective:** Uses customer and channel feedback to enhance sales effectiveness. + **Values Differences:** Appreciates diverse perspectives and drives an inclusive work environment. **QUALIFICATIONS** **Experience** + Requires some work experience and intermediate-level knowledge gained through training or on-the-job experience. + Experience in sales support, channel operations, or basic financial administration is preferred. **Knowledge & Skills** + Understanding of sales operations, channel partner processes, and payment workflows. + Ability to manage documentation such as order boards, payment sheets, credit notes, and account statements. + Basic financial accuracy skills for timely booking of payments. + Familiarity with sales systems and tools (e.g., Salesforce, WWSPS, BMS, Portal). + Strong coordination and communication skills to support sales teams and channel partners effectively. **Job** Sales **Organization** Cummins Inc. **Role Category** On-site with Flexibility **Job Type** Office **ReqID** 2422373 **Relocation Package** No **100% On-Site** No
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