Sales Operations Coordinator - Level II
Cummins Inc.
**DESCRIPTION**
**Job Summary**
Supports the sales force and channel partners through accurate reporting, system administration, payment tracking, and internal/external data analysis. Executes defined processes under limited supervision to ensure smooth sales operations, timely financial documentation, and effective communication with the sales team and channel partners.
**Key Responsibilities** **Channel Partner & Financial Support**
+ Share Order Board and Payment Sheets with Channel Partners as per defined schedules.
+ Ensure all payments received are booked within **24 hours** in the system.
+ Act as the **single point of contact** for the zonal sales team regarding credit notes, account statements, and payment-related queries.
+ Maintain accurate financial documentation and support reconciliation activities as needed.
**Reporting**
+ Consolidate and distribute repetitive, well-documented sales reports under limited supervision.
+ Gather and consolidate data using prescribed templates to support forecasting and planning activities.
**System Administration**
+ Perform repetitive and ad-hoc tasks in sales systems and tools such as Salesforce, WWSPS, BMS, and the Cummins Portal.
+ Periodically review and validate user-entered data to ensure accuracy and completeness.
**Data Analysis (Internal & External)**
+ Conduct ad-hoc and repetitive analyses using external sources (e.g., Polk, Dodge, RigDig).
+ Research assigned opportunities using secondary research methods and share findings with the sales team.
+ Compile competitor information from varied sources under limited supervision.
+ Execute internal sales analyses (e.g., variances, projections, costing, bundling) following structured and well-documented processes.
**RESPONSIBILITIES**
**Education, Licenses & Certifications**
+ High school diploma or certificate of secondary education, or equivalent experience as allowed by relevant regulations.
+ This position may require licensing for compliance with export controls or sanctions regulations.
**Competencies**
+ **Action Oriented:** Works with urgency and energy to meet deadlines.
+ **Collaborates:** Builds strong partnerships to achieve shared objectives.
+ **Communicates Effectively:** Delivers clear and effective communication tailored to various audiences.
+ **Self-Development:** Actively seeks opportunities to grow through formal and informal learning.
+ **Data Analytics:** Interprets qualitative and quantitative data to support data-driven decisions.
+ **Project Schedule Management:** Follows defined schedules and tools to meet timelines.
+ **Adapts to Target Audience:** Explains information in a simple, understandable way for sales teams and partners.
+ **Integrates Customer Perspective:** Uses customer and channel feedback to enhance sales effectiveness.
+ **Values Differences:** Appreciates diverse perspectives and drives an inclusive work environment.
**QUALIFICATIONS**
**Experience**
+ Requires some work experience and intermediate-level knowledge gained through training or on-the-job experience.
+ Experience in sales support, channel operations, or basic financial administration is preferred.
**Knowledge & Skills**
+ Understanding of sales operations, channel partner processes, and payment workflows.
+ Ability to manage documentation such as order boards, payment sheets, credit notes, and account statements.
+ Basic financial accuracy skills for timely booking of payments.
+ Familiarity with sales systems and tools (e.g., Salesforce, WWSPS, BMS, Portal).
+ Strong coordination and communication skills to support sales teams and channel partners effectively.
**Job** Sales
**Organization** Cummins Inc.
**Role Category** On-site with Flexibility
**Job Type** Office
**ReqID** 2422373
**Relocation Package** No
**100% On-Site** No
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