Waltham, Massachusetts, USA
3 days ago
Sales Manager – SMERF

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

What you will have an opportunity to do:

We are excited to announce that we are under new management and currently hiring motivated, reliable team members to join our refreshed and growing team! The Embassy Suites Boston/Waltham invites you to experience the best of Boston Massachusetts and surrounding areas! Our property is a true reflection of the city, filled with strong community and creativity throughout the halls. We are excited to welcome talented and highly motived individuals who have our passion for excellence.

This person will solicit group business that will enable the hotel to meet and/or exceed revenue goals in room and food and beverage. This position is designated for a seasoned sales professional who desires to be the best in their field and will continue to show exceptionally strong sales performance by consistently being the leader in revenue production. Essential functions include prospecting new customers, building relationships with new and existing customers, written communication and contract negotiation, analyzing, presenting and responding to RFP's daily. Participate in daily business review meetings, pre-event meetings, trainings and other sales related meetings. Work with other departments within the hotel to provide quality service to customers. Attend community/social events and industry meetings. Knowledge of hotel and competitive market. Develop and maintain knowledge of market trends, and competition.


Essential Job Functions

Creates individual account development plans, detailing objectives, timescales and sales methods to support the defined account strategies.Excellent consultative skill with high degree of diplomacy, Must display strong written and oral communication skills.Strong motivator with proven people management skills and excellent interpersonal skills. Ability to execute strategic direction for the company and influence others in the support of that strategy. Ability to direct multiple projects simultaneously.Ability to develop presentations with targeted messages. Comfortable making presentation in various settings to include key decision makers.Account Management – Adheres to best practices to ensure customer account objectives are defined and appropriate sales activities are completed.Accurately identifies the level of influence and decision making power of contacts in the customer organization and uses these to secure business.Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally.Market Intelligence
Monitors and maintains competitor set activity including:Financial PerformanceSWOT AnalysisKey Accounts/Market ShareEstablishes, enhances and maintains productive quality working relationships with clients and customers.Contributes ideas to improve the products and services offered.Creates an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs.

Qualifications:

General Skills/Qualifications

High school graduate, some collegeA minimum of 2-3 years in a sales roleStrong Experience with Delphi FDCAbility to prioritize and follow-throughExcellent writing and proof-reading skillsStrong experience with Microsoft Office programsAbility to satisfactorily communicate verbally and in writing in EnglishAble to provide legible communicationAbility to compute basic mathematical calculationsAbility to prioritize and organize work assignmentsAbility to be a clear thinker, analyze and resolve problems exercising good judgmentAbility to focus on detailMust be proficient in computers, including Microsoft Office (Word, Excel, PowerPoint)Strong Writing, editing, business letter format skillsPresent a professional appearance and confidenceAbility to ensure security and confidentiality of client information and hotel dataAbility to work without supervisionAchieve and exceed budgeted room nights and revenue goals annually.Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service.Utilize the marketing plan in order to uncover new and potential business.Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requestedCommunication and Leadership SkillsCommunicates openly and clearly both verbally and in writing.Pitches information at the appropriate level.Listens to the needs of others before contributing.Develops positive working relationships at all levels.Self Management - Sets high personal performance standards.Plans, organizes and uses a systematic approach to get things done.Prioritizes actions and manages tasks through to completion.Actively seeks opportunities to develop and learn from experiences.Problem Solving and Decision MakingCollects and analyzes relevant information about a problem.Seeks innovative solutions.Makes a conscious decision to go for action.Accepts personal responsibility to makes things happen.Pro-Active BehaviorSelf-reliant, working with minimal control and direction.Acts on own initiative when appropriate.Takes calculated risks to achieve results.Thinks ahead, developing contingency plans where necessary.Has drive and determination to succeed.Influencing SkillsPresents powerful arguments which persuade others.Expresses confidence in own ideas and networks with others.Gains commitment to action from a range of people.FlexibilityAdapts quickly and positively to new situations.Continues to be productive in changing circumstances.Can handle more than one task/situation at a time.Must be able to lift and carry up to 50lbs.

What are we looking for?

Compensation:

$70,000

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$78,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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