Job Summary
Job DescriptionWho We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
Focus of the Role
At Telstra, we’re all about helping our customers connect faster, better and smarter. We exist to build a connected future so everyone can thrive – and that’s where you come in. We have an exciting opportunity for a motivated and experienced Sales Lead to join the TBTC team on a 12-month secondment.
In this role, you’ll provide strategic leadership to a team of account managers and sales specialists, driving growth across assigned and unassigned SMB customer portfolios. This is a leadership role where your ability to coach, inspire and enable others will directly influence customer experience, revenue growth and profitability outcomes.
As a Sales Lead, you’ll draw on your strong knowledge of the ICT industry and Telstra’s products, services and solutions to ensure your team is set up for success. You’ll be responsible for building capability, driving activity, and strengthening customer engagement to deliver against ambitious sales and performance targets. This secondment offers a fantastic opportunity to expand your leadership experience, build deep expertise within the TBTC segment and make a meaningful impact on Telstra’s growth agenda.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
Telstra Enterprise - Business & Enterprise Sales Chapter Area helps businesses of all sizes meet their technology needs.
In this 12-month secondment as Sales Lead, you’ll lead and develop a team of account managers and sales specialists to drive growth across the TBTC SMB portfolio.
Your focus will be on enabling your team to identify, progress and convert sales opportunities, strengthen customer relationships and deliver sustainable revenue outcomes. You’ll play a critical role in shaping strategy, supporting complex customer opportunities and fostering a high-performance sales culture.
A taste of what you’ll do
Provide strategic direction and day-to-day leadership to a team of account managers and sales specialists.
Act as a subject matter expert on Telstra Business products and solutions, supporting your team to identify and develop new business opportunities.
Coach and mentor team members through regular customer engagements, helping to progress and close large opportunities.
Partner with internal stakeholders to gather insights and develop tailored customer solutions.
Analyse industry trends and the competitive landscape to inform sales strategies and multi-product customer deals.
Contribute to the development of compelling proposals that deliver strong customer value while protecting Telstra’s commercial interests.
Ensure alignment between evolving customer requirements and proposed solution architectures.
Provide technical leadership and guidance from opportunity ideation through to implementation.
Collaborate proactively with cross-functional teams to support new solution introduction and ongoing solution management.
Support the broader TBTC Business Technology Advisor and Account Management teams with technical expertise.
Establish and execute sales plans, allocating targets and tracking performance daily through PowerBI reporting.
Prepare and present weekly sales performance reports to senior leadership.
Drive a culture of continuous learning by keeping up to date with industry trends and best practice.
About You
Extensive experience in sales leadership, including managing and developing high-performing teams.
Strong background in ICT/IT and proven experience in solution selling.
Demonstrated commercial and technical acumen.
Excellent communication, influencing and stakeholder management skills.
A customer-centric mindset with the ability to navigate complex sales environments.
Experience using data and insights to drive performance and decision making.
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment