Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

The Quadrangle Club is the faculty and social club of the University of Chicago. Established in 1893, the Quadrangle Club has played and continues to be an important role in the intellectual fabric and life of the University of Chicago. Over the decades, the Club has been a place where Nobel laureates, faculty and numerous other scholars have hosted discussions about topics and ideas that have shaped the world. The Club is housed in a historic facility designed by Howard Van Doren Shaw.

What you will have an opportunity to do:

Job Description Summary:

Provides sales efforts to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. The Sales & Events department serves as the primary liaison between The Quadrangle Club and University of Chicago groups or associations, alumni, education or external corporate & social clients.  He/She is responsible for revenue generation at the properties to include direct sales, meeting package sales, catering sales and food and beverage sales. He/She is responsible for space and logistics planning to optimize the group space to revenue ratios, contract negotiations and function space management through Amadeus/Delphi.fdc, and other related software or interfaces. Will assist clients with event design consultation and overall meeting & event management.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

Knowledge of group sales, marketing, and revenue managementConference Services and/or Catering planning experience required.Experience with the University of Chicago preferred.Experience with Social Events including Weddings and MemorialsCollege degree or Associates degree or equivalent experience in a full-service Hotel/Resort/Conference CenterExcellent written and oral communication skillsAssertive, outgoing, and self-motivating individual with pleasant personalityHotel/Resort/Conference Center industry work experience, demonstrating progressive career growth and a pattern of exceptional performance preferred.Prior use of Delphi, or similar Sales & Catering system, required.Must have valid driver license and ability to travel.Must adhere to all Benchmark Hospitality policies, procedures and requirements for employment.

ESSENTIAL FUNCTIONS:

Be the Difference:

Understand all aspects of Benchmark’s Be the Difference cultureSet the exampleLead and inspire all employees to Be the DifferenceHold each team accountable for delivering the experience

Leadership:

Know the businessSet a positive direction & attitudeBe a Role ModelUphold philosophy and values of owner and BenchmarkLead and inspire all employees to work to their highest capabilities to achieve the highest possible standardsProvides day to day leadership to peers to achieve property sales objectives with overall responsibility for achieving team booking goals and property revenuesPromote a team environment

Revenue Management & Event Planning

Analyze and estimate total value of proposed business and optimize revenue while ensuring excellent customer serviceExecute the sales/marketing plan to acquire new and potential businessActively participates in the sales account management processDirect solicitation efforts through effective oral and written communication while overseeing rate, date and space commitments for sales within the propertiesConduct sales calls, cold calls in whatever capacity neededParticipate in sales strategy meetings to provide input on weekly focus and overall sales strategyIdentify University public relations opportunities and coordinate activities to augment the overall marketing communication strategyBuilding long-term, value-based customer relationships that enable achievement of the property sales objectivesMaximize group space for meetings and events using Delphi schedule function diaryUnderstand and manage group details to operational needs for optimal executionCreate and distribute BEO’s for all group event order details within standard established timelinesMaintain clean system management, such as Delphi, to record historical group data and report efficiently through event orders to all operating departmentsMaintain on-site group changes through revised BEO communicationWork with Executive Chefs to assist in menu creation for custom event needs to meet client objectivesEnsure Banquet and Wedding menus up to date in Delphi & client facing versionsHost menu tastings for all wedding clientsDetail reports for weekly distribution of group activities to communicate daily business to all operators and ownersAttend BEO meetings and ensure all operations departments have up to date information

Budgeting & Forecasting:

Ensure accuracy for forecasting of revenues with most updated informationMaintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the ownerAchieve and exceed revenue goals monthly, quarterly and annually

University/Client Relations:

Professionally represent the Quadrangle Club in community and industry organizations and eventsDevelop and maintain collaborative partnerships with similar university venues and local hotels

MARGINAL FUNCTIONS:

Respond to any reasonable task assigned by General Manager & Director of Sales and Events

What are we looking for?

Compensation:

$65,000

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$65,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.