Why Ryan?

Competitive Compensation and Benefits

Home Office Stipend

Business Connectivity Reimbursement (Phone/Internet)

Gym Membership or Equipment Reimbursement

LinkedIn Learning Subscription

Flexible Work Environment

Tuition Reimbursement After One Year of Service

Accelerated Career Path

Award-Winning Culture & Community Outreach

We are seeking a dynamic and results-driven Sales Engineer to join our Tax.com Division. In this role, you will be responsible for supporting and promoting our products to clients. Your primary objective will be to understand the client’s technical requirements, propose solutions, secure sales, and develop new business growth in this specified market. The Sales Engineer will play a key role in leading product demo's and educating customers (everyone from sales reps to sales enablement to executives) on the best way to implement Revenue intelligence in Tax.com.

You will have the opportunity to play an important role in increasing the effectiveness, productivity, and revenue growth in the Sales Team by partnering closely with Account Executives to close new business with prospects, as well as with existing customers, through discovery calls, product demonstrations, proof-of-concepts(POC’s), and meetings.

Duties and responsibilities, as they align with Ryan’s Key Results

People:

Work alongside Sales and Customer Success as the ultimate product expertAttend Inter-departmental meetings to generate new ideas, strategies, and opportunities for the company, and maintain communication flow between departments

Client:

Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Tax.com products.Assist prospects and customers with Business Assessment (POCs, Pilots).Craft content to show customers how to leverage Tax.com products for specific use cases.Assist with RFPs and questionnaires in the context of sales cycles.Contribute reusable assets to the Sales Engineering team and the company at-large.

Value:

Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

Education and Experience:

5+ years of customer-facing experience in a sales engineering (pre-sales) role or a combination of sales engineering and other relevant work experience.Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.Experience with data flows, AI/ML concepts, analytics, databases, APIs/webhooks, or JSONUnderstanding of security and privacy pertaining to SaaS systems.Excellent verbal and written communication skills.Strong interpersonal and teamwork skills.Passion for technology and problem-solving.Able to make the complex sound simple!Industry knowledge of our key markets (technology, business services, financing, staffing & recruiting) is a plus

Supervisory Responsibilities:

This role will not have supervisory responsibilities

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