We are looking for a highly skilled and motivated Senior Product Associate for Sales Engagement within the Home Lending Product Team. In this role, you will bring your skill, experience, and facilitate innovation to create a best-in-class Sales team experience with a specific focus on driving cutting-edge AI tools and services. You will work with senior members of our team ensuring a successful delivery and implementation. This position requires entrepreneurial mindset, excellent communication skills, goal oriented attitude, ability to interface directly with internal stakeholders & vendors in understanding and influencing product feature delivery.
As a Senior Product Associate in Home Lending, you will facilitate feature delivery in partnership with business stakeholders, design, architecture, engineering, and area product colleagues to create the best experience possible for our Sales teams and customers. You will partner with cross-functional teams to deliver transformative solutions – showcasing your attention to detail in developing story maps that support feature requirements and acceptance criteria that are foundational in delivering best-in-class products.
Job responsibilities
Develop concise user stories and process flows that support the design and development of the Chase MyHome productCollaborate with feature teams and architects to translate business requirements into actionable stories, technical specifications, and design documents.Ensure that requirements meet the complex nature of the business while always focusing on the end user experience Support testing cycles (User Acceptance Testing, Regression, system, Prod Checkout) Apply critical thinking to identify and develop new ideas / innovations that will add value to the business and team
Required qualifications, capabilities and skills
3+ years hands-on experience in product deliveryExperience with the Agile product delivery methodologyAbility to prioritize multiple tasks and develop strong interdepartmental and cross-functional working relationships within a collaborative team environment Self-driven with ability to work independently with minimal supervision Detail oriented, strong analytical/problem solving skills Ability to work under pressure with time-boxed deliveries Embrace continuous learning and leverages new knowledge to deliver innovative technology and AI solutions that enhance the product and facilitate business valueFamiliarity with Customer Relationship Management servicesBachelor’s degree required
Preferred qualifications, capabilities and skills
Mortgage Industry, Home Lending, Real Estate experience is preferred