Sales & Catering Coordinator
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to The Wade - Lakeshore, a premier property in the Pyramid Global Hospitality portfolio. Situated in the heart of Chicago, Illinois, our hotel features 520 guest rooms and an impressive 20,386 sq ft of meeting space, offering a dynamic and sophisticated environment for both guests and employees. At Whe Wade, we pride ourselves on delivering exceptional service and creating unforgettable experiences. As a member of our team, you’ll work in a vibrant and supportive setting, surrounded by the stunning views and lively energy of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Wade. Take the first step towards a rewarding career by applying today. At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally. Overview The Sales and Catering Coordinator provides administrative and operational support to the Sales and Catering department to ensure the efficient execution of events, meetings, and sales initiatives. This individual plays a pivotal role in coordinating client communications, preparing event documentation, and ensuring seamless interactions between clients and operational teams. Key Responsibilities: Serve as the primary point of contact for clients regarding event details, logistics, and updates. Assist the sales and catering managers with preparing proposals, contracts, banquet event orders (BEOs), and client correspondence. Maintain and update client databases, sales systems, and booking calendars with accurate and timely information. Coordinate with internal departments (e.g., Food & Beverage, Banquets, Rooms) to communicate event requirements and ensure flawless execution. Support site visits, client meetings, and tours by preparing materials, setting up spaces, and participating as needed. Prepare sales reports, catering revenue summaries, and other performance metrics for management review. Assist in the planning and execution of promotional events, marketing campaigns, and tradeshows. Manage the preparation and distribution of event confirmation packets and final billing information. Ensure compliance with company policies, quality standards, and operational procedures. Perform general administrative duties such as answering telephones, responding to inquiries, filing, and scheduling appointments. Qualifications Qualifications: Education: Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field preferred. Experience: Minimum of 1-2 years of experience in sales, catering, event planning, or administrative support within the hospitality industry. Skills: Strong organizational and time-management abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); knowledge of event management software (e.g., Delphi, Opera Sales & Catering) preferred. High level of attention to detail and accuracy. Ability to multitask and work effectively under pressure. Professional demeanor with strong customer service orientation. Work Environment: Primarily office-based with frequent communication and coordination across multiple departments. Occasional evening and weekend work may be required based on event schedules. Physical Requirements: Ability to sit, stand, and walk for extended periods. Ability to lift and carry up to 25 pounds for event setup support, if necessary. On-site position without remote capabilities Compensation Range The compensation for this position is $26.00/Hr. - $28.00/Yr. based on qualifications and experience.
Confirm your E-mail: Send Email
All Jobs from Pyramid Hotel Group