Sales Associate

Minneapolis, MN (Primary Territory)

 

Build a high-impact career in medical device sales with a clear path to growth.

 

At KARL STORZ, our Sales Associates play a critical role in supporting advanced medical technology in hospitals and surgical centers while developing the skills needed to progress into a Sales Executive career. This is a highly visible, field-based role supporting the greater Minneapolis, MN area, with occasional support outside the assigned territory.

 

If you thrive in fast-paced clinical environments, enjoy building relationships, and want hands-on exposure to complex medical technology, this role offers both immediate impact and long-term career opportunity.

  Role Overview

The Sales Associate is a trusted subject matter expert responsible for sales and sales-related activities across their assigned territory. Reporting to the Manager, Sales Associate, with a dotted line to the local Sales market team, this role works independently while partnering closely with Sales Executives to execute territory strategies, support trials and installations, and drive business growth.

This position is a proven feeder into the Sales Executive role and offers a competitive base salary plus a performance-based bonus.

  Key Responsibilities Selling Activities (Approximately 70%)

Contribute to achieving annual sales quotas within the assigned territory

Conduct product demonstrations, trials, and evaluations for capital equipment

Provide case coverage in support of existing products and upcoming trials

Participate in or lead capital equipment installations and related in-servicing

Support and lead trials and ongoing case coverage for single-use product initiatives

Present and differentiate product features, benefits, and clinical applications in compliance with product labeling

Establish and maintain compliant, professional relationships with physicians, nurses, sterile processing, materials management, and administrative personnel

Conduct comprehensive customer visits across departments, including addressing service and repair needs

Prepare sales quotes and service agreements

Support company-sponsored promotional initiatives

Collaborate with the local sales team to develop and execute compliant sales strategies

Communicate clearly and transparently with customers and internal partners

Drive sales growth across hospitals, ambulatory surgery centers, and office-based accounts

Customer Support & Operational Activities (Approximately 30%)

Train and educate customer personnel to ensure satisfaction and long-term product reliability

Provide active troubleshooting in operating rooms and other clinical environments, particularly for video and integration interfaces

Educate customers on appropriate product use, care, handling, and reprocessing in accordance with Instructions for Use

Support customer management activities, including order status updates, pricing changes, promotions, and issue resolution

Assist with product returns and service or repair coordination

Secure, manage, and return demonstration and evaluation equipment

Maintain current product and procedural knowledge and complete all required training

  Additional Expectations

Maintain accurate customer records and submit timely reports

Complete all required training and knowledge assessments within established timelines

Prepare and submit territory-related reports as required

Attend sales meetings, training programs, and company events

Adhere to all company policies, procedures, quality systems, and safety standards

Support internal and external audits as requested

  Required Qualifications

Minimum of 2 years of sales experience, preferably in the medical device industry, or 2 years as a KARL STORZ Onsite Specialist

Bachelor’s degree or equivalent work experience

Ability to travel to customer sites approximately 90% of the time

Ability to meet and maintain hospital credentialing requirements

Proficiency in Microsoft Office

Working knowledge of hospital environments, including the Operating Room, Bio-Med, and Central Processing

Demonstrated professionalism and adherence to hospital and company protocols

  Skills & Competencies

Ability to support or lead product trials and installations

Confidence engaging with surgical staff in operating room environments

Strong communication skills, particularly when guiding clinical staff on equipment use

Creative problem-solving skills in fast-paced, high-pressure settings

Ability to influence without authority and build credibility at all organizational levels

Strong organizational skills with the ability to multitask and prioritize

Customer-focused mindset with a strong sense of urgency and empathy

Flexibility to accommodate extended or changing work hours

Willingness to relocate for long-term career growth

  Preferred Qualifications

Salesforce experience

Strong aptitude with technology and medical products

Demonstrated history of exceeding performance goals

  Physical, Mental & Travel Requirements

Ability to lift up to 35 lbs. of equipment

Ability to adapt to changing priorities, work situations, and extended hours

Strong interpersonal and communication skills with internal and external partners

Daily local travel with up to 50% travel outside the assigned region annually

Valid driver’s license required

Travel requirement: approximately 90%

  Why KARL STORZ

 

KARL STORZ offers the opportunity to build a meaningful career in healthcare sales while working with innovative technology that supports better patient outcomes. We invest in development, promote from within, and empower our teams to grow and succeed.

 

If you are motivated, customer-focused, and ready to take the next step in your sales career, we encourage you to apply.