Japan Custody Management Services (CMS) group acts as an overarching layer of oversight for the provision of end to end global custody services to our Japanese  Clients and their 3rd Party Asset Managers.

CMS acts as the central point of entry to State Street for inquiries and escalations relating to core global custody operations.

Our teams strive to understand the strategic needs of our Japanese Clients and Asset Managers. We foster close working relationships with key external and internal stakeholders to support the overall client experience. Be the custody advocate to assist in improving processes/reporting for custody best practice, for clients, Asset Managers and as well as State Street.

Who we are looking for

Work as client service representative within a Global Delivery team and handle the day to day client inquiries coming from clients such as Asset management Company, Trust Banks and Insurance Companies, closely working with core stakeholders, Global operation team in overseas, Tokyo Client services and other team members.

This position is based in  Fukuoka.

What You Will Be Responsible For

DAY-TO-DAY WORK on Custody Management Services

Build on subject matter expertise across all facets of custody administration including:All aspects of custodial administrationCorporate actions/ProxyFull trade settlement cycleFXCash managementIncome and tax set ups/tax reclaimProviding customized reporting or services to clientsID set upsPresentation of our operation including Due Diligence by clientsVarious financial markets globally ; andProcedural and global market specific issues impacting clientsDevelop and enhance client relationships by leveraging exceptional custody matter expertiseCollaborate with internal teams and departments to improve the delivery of client custody solutionsSupport team members through operational insight and leadership skillsThorough understanding of back office functionality and riskAct with minimal direction in self directed capacities to resolve issues, identify gaps and implement solutionsEscalate issues to the manager or other relevant operational team

What We Value

To be considered for this role you will ideally demonstrate the following attributes:

Demonstrated ability to take ownership and initiative in a self-directed environment.Excellent organizational, planning and execution skills including ability to prioritize and multi-task. You must be comfortable working in a fast paced environment. Some knowledge of equity, fixed income, FX,  financial market practiceClient facing experiencesLeadershipFundamental understanding of the trade lifecycle including sub custodians, cash correspondents and market depositories.

Education & Preferred Qualifications

At least 5 years + experience in a financial services work environment.Native level Japanese and Business level English requiredMS basic skills such as Excel, Word, Power point

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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