Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to the Virginia Guesthouse
Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike.
We’re building a team that’s as welcoming and dynamic as the guests we’ll serve. Whether you’re an experienced hospitality professional or just starting your career, you’ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment.
If you’re passionate about hospitality and ready to shape the guest experience from day one, join us—and be part of something special at the Virginia Guesthouse.

What you will have an opportunity to do:

We are seeking a highly engaging, detail-driven, and customer-focused professional to join our team as a Sales & Marketing Coordinator. This role is essential to the success of our Sales & Marketing department and has evolved far beyond traditional administrative tasks. The ideal candidate thrives in a fast-paced environment, demonstrates impeccable organization and communication skills, and brings energy, curiosity, and a passion for supporting both internal teams and our guests.

The Sales & Marketing Coordinator plays a key role in ensuring that sales operations run smoothly—from managing inquiries and supporting marketing initiatives to coordinating group reservations and maintaining accurate data across systems. This is a tremendous opportunity for a motivated individual looking to grow their career in hospitality while contributing to a dynamic, collaborative, and service-driven culture.

Essential Functions

Serve as a welcoming, first point of contact by answering incoming calls, qualifying group and event inquiries, and assisting to schedule appointments or sales calls.Support the Sales Team by preparing contracts, proposals and cost estimates.Assist with the preparation of sales kits, collateral, and curated presentations that reflect our brand standards and storytelling.Manage thank-you communications and follow-up touches to help nurture client relationships and build long-term loyalty.Accurately enter and maintain group reservations in the property management system, ensuring all details and billing is correct, complete, and communicated to relevant departments.Update event actuals and booking information in Delphi following the completion of each program.Prepare reports, lead recaps, and departmental updates to support forecasting and planning efforts.Collaborate with the marketing team on initiatives such as social media content gathering, email campaigns, photography organization, and on-property activations (as needed).Maintain organized files, dashboards, and process workflows to help enhance team efficiency.Manage office supply inventories, ordering, and sales department resources to ensure the team is always equipped and presentation-ready.

What are we looking for?

Work Requirements

A proactive, polished professional who enjoys engaging with people from around the world and creating meaningful, memorable interactions.Prior hospitality or customer-facing experience (hotel or resort experience strongly preferred).Strong organizational and multitasking skills, with a comfort level managing multiple priorities and deadlines.Tech-savvy mindset with the ability to learn new systems quickly (experience with Delphi, PMS systems, and Microsoft Office is a plus).A team-oriented spirit that supports colleagues personally and professionally, leads by example, and embodies warm, genuine hospitality.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.