Overview This role is responsible for supporting the PBNA Retail team with all sales support activities, including (but not limited to) pricing updates, small account TPM setup & maintenance, customer Masterdata maintenance and customer portal update. Responsibilities Functional Responsibilities Building and maintaining TPM tactics for unplanned portfolio and settlements Process Customer Master data and Pricing request, ensuring conformance to established data quality standards and service level agreements Maintain customer contracts central repository, ensuring consistency between master documents and Pricing on system Continuous improvement recommendations and implementation Maintain SOP documentation for all activities Qualifications Degree qualified in Business / Commerce Experience of 3-5 years for L4 Exceptional written and oral communication, adapting approach by situation and audience Good Data and Analytical skills Excellent organisation and prioritisation skills Proactive, responsive and results driven High attention to detail Essential Fluent English with excellent interpersonal skills (& ARABIC for roles to be hired at Cairo) Highly proficient in Microsoft Office programs Collaboratively and proactively works with multi-functional teams Dynamic, organized and able to handle competing priorities Good to have : Working knowledge of any BI tool Experience in FMCG