Amerita
OverviewThe Revenue Process Improvement Manager is responsible for leading cross-functional revenue process improvement initiatives across applicable functions, including but not limited to: Access, Clinical Operations, Pharmacy Operations, and Nursing functions. This role serves as the primary liaison between Revenue Cycle Management (RCM) and Operations, ensuring operational workflows consistently support clean billing, denial prevention, reduced bad debt, and timely collections.
This role focuses on upstream process design, adoption, and accountability, translation of payer rules, authorization requirements, and fostering RCM SOP’s into operational behaviors that drive predictable financial outcomes. This role is a key hybrid role bridging OPS and Revenue functions in order to promote overall financial and process improvement.
Schedule:
Monday - Friday
8:30am - 5pm
We Offer:
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance
Responsibilities Leads enterprise revenue process improvement initiatives focused on reducing denials, bad debt, and A/R aging.Serves as the primary RCM liaison to operational leadership teams.Translates payer rules, authorization requirements, and billing standards into operational workflows.Owns root-cause analysis of operationally driven denials and revenue leakage.Partners with operational leaders to redesign processes that prevent repeat issues.Ensures denial fixes are embedded upstream and sustained.Develops and maintain standardized workflows, SOPs, and job aids supporting revenue integrity.Establishs clear handoff standards between Operations and RCM.Ensures workflows are auditable, repeatable, and scalable.Defines and monitor process-level KPIs tied to revenue outcomes.Leads recurring performance reviews with operational leaders.Tracks and report financial impact of improvement initiatives.Drives adoption of new workflows in a results-oriented, low-friction manner.Leads pilots and phased rollouts prior to enterprise scaling.Partners with Training and Leadership to embed changes into onboarding and ongoing education.Accountability in closing the loop (ensuring completion in effort made).Tracking, trending, monitoring of results (ensuring fruition in effort made).Partners with IT and Clinical Systems to improve charge capture, documentation workflows, and front-end accuracy.Serves as the RCM business owner for operational system enhancements impacting revenue.Prepares concise executive-level summaries of risks, progress, and financial impact.Escalates unresolved operational issues that pose material revenue risk.Supervisory Responsibility: Yes Qualifications Bachelor’s degree or equivalent experience5+ years of experience in Revenue Cycle, Healthcare Operations, or Process ImprovementSpecialty pharmacy, infusion, home health, or complex healthcare experience preferredExperience with payer authorization and reimbursement models preferredLean, Six Sigma, or formal process improvement training preferred.Demonstrated success reducing denials, write-offs, or revenue leakageStrong cross-functional leadership and communication skillsData-driven mindset with ability to translate metrics into actionAbility to drive consistent and effective change**To perform this role will require frequently sitting and typing on a keyboard with fingers, and occasionally standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**
About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.Salary Range USD $95,000.00 - $125,000.00 / Year Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed iCIMS Application FAQs
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