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Revenue Cycle Training Specialist

101 Truman Medical Center

Job LocationUniversity Health Truman Medical Center

Kansas City, Missouri

DepartmentCentral Access Services UHTMC

Position TypeFull time

Work Schedule8:00AM - 4:30PM

Hours Per Week40

Job Description

The Revenue Cycle Training Specialist supports the Revenue Cycle Training Analyst in the education and development of front-end revenue cycle staff. This role is responsible for executing training initiatives, working system and performance reports, conducting one-on-one employee coaching, delivering training content, and rounding regularly with staff to ensure consistent adherence to best practices.

Minimum Requirements

High School diploma or equivalentMinimum of three years’ of experience in a healthcare setting with direct experience in eligibility verification, scheduling and registration Excellent interpersonal, communication, and presentation skills.Strong understanding of front-end revenue cycle functions, including insurance eligibility, patient registration, and appointment scheduling.Familiarity with EHR and patient access systems (e.g., Epic, Cerner, or other applicable systems).Ability to analyze reports and identify training or performance trends.Proficiency in Microsoft Office applicationsDemonstrated ability to adapt in various situations and remain flexible in a dynamic, fast-paced environment.

Preferred Qualifications

Associate degree or higher in healthcare, business, or a related field preferred. Prior experience in a training, lead, or mentoring capacity is highly preferred