Job Title:

Rev Ops Analyst

Job Description

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.

Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.

Visit www.concentrix.com to learn more.

About Concentrix Analytics:

Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers.

With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021.

For more information, please visit Analytics & Consulting | Concentrix

The RevOps Analyst will support various reporting needs, including model building, Tableau/SFDC dashboards, and data preparation in support of the GTM operating cadence (e.g., Monthly Pipeline Review, Win/Loss Analysis, etc.)s. This role involves generating reports, supporting data management tasks, and ensuring data accuracy. The ideal candidate is detail-oriented, proactive, and capable of handling high-volume tasks in a dynamic environment.

Key Responsibilities:

Model Building: Develop and maintain financial and operational models to support business decision-making. Ensure models are accurate, up-to-date, and aligned with business needs.Report Generation and Analysis: Prepare and deliver standard and ad hoc reports, ensuring data accuracy and timely delivery. Support data validation and quality control, working with the onshore teams to align reporting with business needs.Dashboard Creation: Build and maintain Tableau/SFDC dashboards to support RevOps. Ensure dashboards are visually consistent, accurate, and provide actionable insights. Data Management and Quality Assurance: Support data entry and management tasks within CRM systems or other data platforms. Regularly check data for consistency, flagging discrepancies for review and correction.Process Documentation and Improvement: Document operational processes and best practices to ensure efficiency and consistency. Identify and suggest process improvements to enhance operational support.Collaborative Support: Act as a liaison with onshore teams to understand evolving needs and maintain communication on ongoing tasks. Provide assistance for special projects or initiatives as required.

Location:

IND Pune - Amar Tech Centre S No.30/4A 1

Language Requirements:

Time Type:

Full time

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