Description We are seeking an experienced Cloud Engineer with at least 5 years of AWS expertise to join our Retail Deployment Services and Lab Infrastructure team, focusing on Amazon Fresh Store technology infrastructure. The ideal candidate will be a strategic thinker capable of driving cloud infrastructure innovation, mentoring team members, and translating complex technical challenges into actionable solutions, with additional experience in Windows solutions, POS systems, device management and software deployment platforms like SCCM or AirWatch. Key job responsibilities • Execute and optimize cloud infrastructure projects, implementing advanced solutions using industry best practices and strategic insight • Design, implement, and manage cloud infrastructure for technology platforms, including Windows solutions, POS systems, and device management • Troubleshoot complex technical challenges, translating intricate issues into actionable solutions across cloud environments • Collaborate effectively with cross-functional teams and leadership to ensure seamless technological integration and communicate strategic technological concepts • Develop and optimize workflow procedures for cloud deployment, management, and software deployment platforms like SCCM or AirWatch • Provide comprehensive documentation, support operational excellence, and drive continuous improvement initiatives • Mentor junior team members, contribute to technological knowledge sharing, and proactively challenge existing technological paradigms A day in the life Review overnight cloud monitoring alerts and performance dashboards. Analyze AWS CloudWatch metrics for any potential infrastructure anomalies. Collaborate with cross-functional teams in stand-up meeting. Analyze root cause using advanced diagnostic tools. Update operational documentation. KPI tracking: Infrastructure uptime; Deployment efficiency. Refine automation scripts for infrastructure management. About the team Mission: We are integral to Amazon's retail operations, dedicated to ensuring seamless, secure, and efficient technology deployment across our retail ecosystem. Our team transforms complex technological challenges into streamlined solutions, enabling Amazon's retail stores to operate with unparalleled precision and innovation. Team Culture: At the heart of our team is a culture of: • Relentless Innovation: We continuously push technological boundaries • Operational Excellence: Precision and efficiency are our core values • Collaborative Problem-Solving: We believe great solutions emerge through teamwork • Customer Obsession: Every technical decision ultimately supports customer experience Our team embodies Amazon's Leadership Principles: • Dive Deep: We understand every technical nuance • Bias for Action: We solve problems proactively • Invent and Simplify: We create elegant technological solutions • Deliver Results: Our metrics drive continuous improvement Team Strengths: • Expertise in retail technology infrastructure • Comprehensive deployment and management capabilities • Advanced security and integration skills • Agile response to technological challenges What We Offer: • Advanced technological environment • Opportunities for continuous learning • Impact at global retail technology scale • Collaborative, high-performance team culture Basic Qualifications 5+ years professional AWS cloud engineering experience cloud infrastructure design and deployment expertise understanding of cloud architecture best practices Windows engineering and enterprise device management skills Innovative technological approach development Complex technical challenge resolution Cross-functional communication proficiency Proven ability to work effectively in diverse team environments Strong interpersonal and collaborative skills Ability to translate complex technical concepts for leadership Adaptive and critical thinking skills Intellectual curiosity and rapid learning capacity Preferred Qualifications AWS Certified Solutions Architect or equivalent cloud certification Microsoft Technical Certifications Additional professional technical credentials preferred Bachelor's degree in Computer Science, Information Technology, or related field Equivalent work experience may be considered Ongoing commitment to professional development and continuous learning Strategic problem-solving capabilities Advanced analytical skills Experience with complex cloud solution implementations Proven track record of addressing technical challenges Demonstrated ability to work effectively in diverse team environments Innovative mindset with strategic technological vision Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.