Details **Open Date** 01/21/2026 **Requisition Number** PRN16707N **Job Title** Office Assistant **Working Title** Retail Representative **Career Progression Track** B **Track Level** **FLSA Code** Nonexempt **Patient Sensitive Job Code?** No **Type** Non Benefited Staff / Student **Temporary?** No **Standard Hours per Week** 19 **Full Time or Part Time?** Part Time **Shift** Variable **Work Schedule Summary** Flexible, part-time hours year-round, with increased hours during summer due to higher guest volume, events, and extended hours. Winter hours are reduced as the garden operates at lower capacity. Schedules vary weekly based on employee availability, team needs, and operational requirements. **Is this a work study job?** No **VP Area** President **Department** 00340 - Red Butte Garden & Arboretum **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** $15.00 **Close Date** 04/21/2026 **Priority Review Date (Note - Posting may close at any time)** 04/21/2026 **Job Summary** **About Us** Red Butte Garden’s Retail team extends the garden’s mission by creating a welcoming and enjoyable shopping experience. Our shop features garden-inspired gifts and souvenirs that help make every visitor’s experience memorable. If you love helping people, have an eye for detail, and enjoy creating a visually appealing environment, this role is for you! **Position Overview** Retail Representatives play a key role in creating a welcoming and engaging shopping experience for Garden visitors. This is an active, public-facing position that combines frequent guest interaction with hands-on operational tasks throughout the day. Retail Representatives assist guests in the gift shop, manage merchandising and displays, and support smooth daily store operations in a dynamic environment that involves standing, lifting, and moving throughout the store, while adapting to changing guest needs. **Perks & Benefits** * Flexible part-time hours. * Free Red Butte Garden membership. * Discounts on classes, workshops, and gift shop items. * UTA bus pass. * Two tickets to the Outdoor Concert Series. * Join a supportive, friendly team where your contributions truly matter. Red Butte Garden is accessible through multiple public transit options. Several bus routes serve Research Park and the University Medical Center, and the Trax Red Line provides nearby access, followed by a short walk or an on-demand University campus shuttle. The campus shuttle’s Sunnyside Route offer direct service to Red Butte Garden. For more information, see: •**https://commuterservices.utah.edu/uta/** •**https://commuterservices.utah.edu/campus-shuttle/** •**https://www.redbuttegarden.org/directions/** **Responsibilities** + Welcome guests and provide guidance on products with friendliness and attentiveness. + Sell merchandise accurately while delivering excellent customer service. + Maintain an organized, visually appealing store—restocking, tidying, cleaning, and arranging displays. + Process new merchandise, including pricing and display setup. + Ensure daily store operations run smoothly while maintaining an inviting shopping environment. + Assist guests with core guest services tasks, including selling memberships and answering general questions. **Cross-Training** Employees on the Retail team receive training in the core tasks of the Guest Services team, ensuring seamless, positive guest experiences. At times, employees may be asked to temporarily work in the other area during peak times or unexpected situations; in these cases, they only perform only the tasks for which they have been trained. Employees may also be considered for full cross-training, which qualifies them for regular shifts on the Guest Services team. Full cross-training is optional, manager-initiated, and dependent on operational needs. **Minimum Qualifications** High school diploma or equivalency (one year of education can be substituted for two years of related work experience) required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. **Preferences** + Detail-oriented, proactive, and self-directed. + Enjoys organizing, maintaining, and enhancing a visually appealing store. + Friendly, approachable, and motivated to provide excellent guest service. + Comfortable balancing operational tasks with guest interactions independently. **Special Instructions Summary** **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.